CRAZY problem with ECS K7S5A and various sound cards

[Fastball]

WTF!!! I'm about to go absolutely nuts!

Okay, I purchased two K7S5A boards and they both work flawlessly with one exception. I can't get sound with either one of them. I have tried a Santa Cruz card and an Acoustic Edge card and neither worked. I have reformatted and reinstalled the OS on two different machines. One is running Win2K and the other is WinME. No sound on either one. Today, I even purchased a new set of speakers b/c I was convinced that something was wrong on that end. Well, guess what? Still no sound.

The board has onboard sound and I have that "disabled" in BIOS. Is this all I have to do to disable it?

The sound card shows to be "working properly" in device manager.

I am honestly baffled by this and don't have a clue what it could be. I have literally changed everything and still no sound. Please God, someone help me.

 

[bozo1]

I don't know about that specific board, but in many BIOS's there are 2 settings you have to disable. Both usually on the same page, just the 2nd one further down.

 

[majewski9]

There should be a jumper also!

 

[Xray]

I tried to wait untill you needed a bump but I am thinking about this board to buy. What the he!!.

Did you fix it?

 

[Boogak]

The K7S5A only has 2 jumpers, one for keyboard powerup, the other to clear CMOS. Did you try all the PCI slots? I have a SBLive on the 2nd to last slot from the bottom (my Intel 10/100 NIC is on the last PCI slot) and it works fine. I remember there being 2 or 3 BIOS settings related to sound in the BIOS, did you disable all of them?

 

[Fastball]

Hell no, I haven't fixed it. I'm clueless. Someone mentioned a jumper, but the manual doesn't say anything about a jumper for audio.

 

[Fastball]

That's the same slot that I have my sound card in. There's only one setting for sound in BIOS.

Has anyone else used the Santa Cruz or AE with this board?

 

[Xray]

Are you trying to play a music cd? Did you plug in your audio cable.

I know its simple but I'm covering it just in case.

Is the card pushed in good?

Do you have another sound card to try?

 

[Fastball]

Xray, I've tried everything from CD's to MP3's to games, etc. Nothing works. I've also tried two different sound cards on both mobos.

 

[Xray]

Did you try plugging your speakers into the onboad sound to see if it works? I'm not saying use that sound but it may shed some light on your problem.

Did you flash the bios with the latest greatest? If not try it. If you have I would flash again. If you are sure about everthing else being correct you have nothing to lose.

When you plug your speakers into the onboard sound if it works and you have flashed the bios, also have it cut off in the bios I would say that something is wrong with the mobo for sure or maybe the bios chip. Hell if it doesn't its getting to the point of RMA anyway.

 

[Fastball]

Anyone have any other suggestions?

 

[rockhard]

In your bios go to the "features" section:-

OnBoard Game Port DISABLED
OnBoard MIDI Port DISABLED
OnBoard AC'97 Sound DISABLED

^^Do all the above options match your bios?
If not try them all together and let us know how u got on.
Plug a set of head phones in each of the ports available to make sure you werent trying the wrong one