Crashing 10 seconds into SC2 games

[Dogleader]

I just purchased a brand new system this past friday with these specs...
intel i7 930
asus PT6 SE motherboard
NVIDIA GeForce GTX 470
12GB ram DDR3 1600
40GB SSD drive
1TB sata drive
win 7 home premium 64 bit OS
750W thermaltake power supply

Now heres my problem. Ive just installed SC2, the opening cinematic runs fine. When I load a map to play, in 10 seconds or less the computer will reboot. I know very little about computers sadly.

My first guess was overheating, but could that happen after only being on for 2 minutes? NVIDIA drivers seem up to date and Im currently installing other games to see if they also cause a crash. Am I missing something? Its been several years since Ive been into gaming and everything just feels so foreign to me. Any thoughts would be appreciated, thank you.

 

[wizang]

First, it sounds like you are experiencing a blue screen of death, however windows 7 defaults to simply restarting rather than showing the famous error in detail. This can be changed by right clicking my computer, going to properties, advanced system settings and then clicking on startup and recovery. Uncheck automatically restart on system failure. Then try recreating the problem to restarting your computer. Come back with a more descriptive error code or try googling the problem. Overheating certainly is possible, but an immediate error is more likely a driver or hardware issue.

Do try other games. It would be helpful to see if those cause the same problems, rather than a driver problem with a relatively new game like starcraft 2.

 

[giorgio_pin]

The most important thing with playing games is keeping your drivers upto date: graphics and sound basically. Just because you've got a new PC doesn't mean the drivers are upto date. Check the appropriate websites. The other thing is, have you checked the gaming website for any patches? This may be the solution. Good luck.

 

[Dogleader]

Thanks for the input, I have checked the graphic drivers and they are up to date....I'll look into the sound. I tried another game and it ran perfectly and have read many similar claims of crashing on the starcraft 2 forums tho none as drastic as crashing in less than seconds.

My dad, as well as a post on sc2 forums I read suggested possibly being TOO fast? Which potentially causes me to crash though that just sounded strange to me. I'll look into your suggestions.....thank you for your time.

 

[dfuze]

I wonder if its heat related w/ SC2. I read there is a bug in the menu screens that it doesn't limit the frames and can cause video cards to heat up big time (even frying some). Maybe run the game in windowed mode and monitor the GPU temp.

 

[Dogleader]

Ive got a busy week at work so my progress on troubleshooting is going to be quite slow. I did play some WoW last night and cranked up the settings to max and ran around the most populated city. After about 10 minutes in WoW the comp crashed. Ive noticed whenever I play a game the fans on the computer are roaring. Im quite a novice regarding computer hardware but I assume that when Im playing games the fan that really steps it up and makes all the noise is the video card fan. I was shocked at the noise as all the other fans are basically silent. Maybe the nvidia fan doesnt cut it or is somehow unbalanced causing that loud shreaking.

Since I just bought the system I may try and drop it off at the shop and let them troubleshoot it while I work all week. I may try more of the suggestions here I have yet to attempt but as I said its a busy week. Thanks again.

 

[Dogleader]

Turns out it was a bad power supply, we switched it out at the store and its been smooth sailing since. Thanks for all the suggestions.