I'm not sure what "Quiet Fan" means. It sounds like it could be a setting to reduce the fan speed when the CPU temp drops below a preset level, and if it's disabled, the fan would continue to spin at full speed.
You've confirmed that the fan is plugged in so it sounds like it could have failed. If so, you have two choices:
1. Buy a new HS/F (heatsink/fan) combintation specified for your CPU socket and rated for at least the maximum power dissipation of your CPU. This is the easiest solution and requires the least work because you won't have to think about whether the fan has the appropriate three or four wire speed control, let alone disassemble and reassemble anything, but it is not necessarily the least expensive solution.
2. Remove the current HS/F from the CPU, remove the fan, and find a suitable replacement. This is not difficult, and it could save you money IF you can find a good, inexpensive fan. All you'll need is a phillips screwdriver.
You want a 12 volt fan the same size as the one in your machine that has the same mounting centers and the same four pin connector. If you find an otherwise appropriate fan that doesn't have the right connector, you should be able to cut the connector off the old one and splice the similiarly colored wires on the new fan.
If you can identify the make and model of the original fan, you may be able to search Google find it or cross-references to replacement parts from other manufacturers. You can probably find the fan maker's sticker either on the back of the fan or under any sticker applied by the HS/F maker.
To obtain the same better or better cooling, buy a fan specified to provide the same or greater amount of air movement, usually specified in cubic feet per minute (CFM). A fan with ball bearings will last longer than one with sleeve bearings, and double ball bearings are the best, but you may not need (or want to pay for) one that good. A reasonable fan may cost less than $5.
If you have trouble finding a replacement, come back with as much info as you can provide about it, and someone may be able to help you. For reference, this page on
Whether you reconstuct your current HS/F or buy a new one, before you remount the HS/F, clean any old thermal compouind from the CPU cooling surface. Windex works well for this. Then, apply a VERY thin coat of fresh thermal compound.
Arctic Silver 5 is a good one.
If you want more help selecting a new HS/F, give us your CPU model and socket type. If you don't know, just give us the make and model of the motherboard, or, if it's a pre-built machine (HP, Dell, etc.) give us the make and model of the machine.