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Cox Cable Internet Blocks All SMTP Traffic

fjorner

Senior member
Oct 4, 2000
619
1
0

Noticed three days ago that I couldn't send email through my accounts hosted elsewhere.

Cox Communications has decided to block ALL SMTP traffic on their servers except for their own. So unless I go through webmail, the only email address I can send mail through at home is my @cox.net address.

They say it was a security issue. That their servers were getting blackballed because of spam.

LIVE WITH IT. All the major ISP's have that problem. They handle it other ways, like investing in anti-spam detection systems.

Furious beyond belief right now.

Cox online tech support tool> I think I have a solution. You can still use the reply-to address in outlook to send mail and they'd reply to your other address.


well, that doesn't help when I run a small business out of my house and have several email addresses I need to send from, now does it?

Flames... flames coming out of the side of my head...
 

jw791

Senior member
Feb 27, 2003
264
0
0
WTF? Do you have a link! I have Cox and now my mail is on webmail but I can't get it from Outlook!

What the HELL!????
 

Placer14

Platinum Member
Sep 17, 2001
2,225
0
76
BWahahaha......Cox just signed their death certificate. I estimate that they will either go back on that policy or they close their DSL divison within a year or two.
 

BillGates

Diamond Member
Nov 30, 2001
7,388
2
81
Originally posted by: jw791
WTF? Do you have a link! I have Cox and now my mail is on webmail but I can't get it from Outlook!

What the HELL!????

Just use Cox's outgoing mail server address for the outgoing mail server for all of your mail accounts. They're preventing mail relaying. You will not have any problems if you do what I noted above.
 

Hubris

Platinum Member
Jul 14, 2001
2,749
0
0
I can't send messages with my outgoing school e-mail address with Verizon DSL, either. I have to use my school's webmail.

I get this message: 550 relaying to <address> prohibited by adminstrator.

Piss me the fvck off. I could do it with dialup no problem, but not with DSL.
 

megosbsd

Banned
Jun 1, 2003
26
0
0
My DSL ISP did exactly the same thing, so I just started using sendmail from my local network and no longer had any issues.
 

911paramedic

Diamond Member
Jan 7, 2002
9,448
1
76
I have cable through Las Vegas Cable Modem (LVCM.COM) and it is Cox Cable. The end of last month I got some "conversion" packet in the mail saying my email would now be cox.net instead of lvcm.com, as they were changing over. Service has really sucked since then, what a load.

Have yet to try the new email addys yet, since my old lvcm.com address is still working, but I am guessing it's days are numbered.
 

Cat13

Golden Member
Nov 14, 1999
1,108
0
0
I have cox and I have no problems sending or receiving email from my domain through outlook.
 

Yomicron

Golden Member
Mar 5, 2002
1,735
1
81
I have Cox and I have no problems sending mail through my school's SMTP server.

EDIT: correct me if I'm wrong, but can't you direct all your accounts through the same SMTP server?
 

BillGates

Diamond Member
Nov 30, 2001
7,388
2
81
Originally posted by: Yomicron
I have Cox and I have no problems sending mail through my school's SMTP server.

EDIT: correct me if I'm wrong, but can't you direct all your accounts through the same SMTP server?


Yep, see what I typed above. The problem the original poster reported is not some obscure thing - it's a good idea and takes no trouble or time to reconfigure on client machines.
 

tcsenter

Lifer
Sep 7, 2001
18,937
568
126
Cox Communications has decided to block ALL SMTP traffic on their servers except for their own. So unless I go through webmail, the only email address I can send mail through at home is my @cox.net address.
OMG! This is an insane practice that is unprecedented. An ISP blocking all SMTP traffic except their own so you have to use the email address given by that ISP.

STOP THE INSANITY!
rolleye.gif
 

vi edit

Elite Member
Super Moderator
Oct 28, 1999
62,484
8,345
126
MANY providers do this. It prevents a lot of spamming and makes for less stress on the mail servers. This is only for outgoing mail servers.

All you have to do is plug in your ISP given email address in email line, but then use any email address you want in the "reply line".

Yes it sucks, but it's a smart and easy way of elminating many headaches.
 

amnesiac

Lifer
Oct 13, 1999
15,781
1
71
Originally posted by: Hubris
I can't send messages with my outgoing school e-mail address with Verizon DSL, either. I have to use my school's webmail.

I get this message: 550 relaying to <address> prohibited by adminstrator.

Piss me the fvck off. I could do it with dialup no problem, but not with DSL.

That's your school email server's problem, not your ISP.

USC does that same thing. If you either a) put a reply-to address other than your school address, or b) not using school servers, it won't let you send mail. I had to use a crappy VPN client in order to do so.
 

Yomicron

Golden Member
Mar 5, 2002
1,735
1
81
Originally posted by: BillGates
Originally posted by: Yomicron
I have Cox and I have no problems sending mail through my school's SMTP server.

EDIT: correct me if I'm wrong, but can't you direct all your accounts through the same SMTP server?


Yep, see what I typed above. The problem the original poster reported is not some obscure thing - it's a good idea and takes no trouble or time to reconfigure on client machines.
Note to self: read thread before asking a question
 

geno

Lifer
Dec 26, 1999
25,074
4
0
Why not just use their SMTP server to send your mail out, while using your own incoming mail acct?
 

helpme

Diamond Member
Feb 6, 2000
3,090
0
0
My college does this, kind of annoying, now I have to deal with it at home too :(
 

Hubris

Platinum Member
Jul 14, 2001
2,749
0
0
Originally posted by: amnesiac
Originally posted by: Hubris
I can't send messages with my outgoing school e-mail address with Verizon DSL, either. I have to use my school's webmail.

I get this message: 550 relaying to <address> prohibited by adminstrator.

Piss me the fvck off. I could do it with dialup no problem, but not with DSL.

That's your school email server's problem, not your ISP.

USC does that same thing. If you either a) put a reply-to address other than your school address, or b) not using school servers, it won't let you send mail. I had to use a crappy VPN client in order to do so.

Hmm, I guess it must have been. I went and put my SCHOOL'S smtp info in Eudora and it sent e-mail just fine. Wasn't doing that before, though; I had to use Earthlink's smtp when I had it. But hell, it's working, that's all I care about.
 

BDawg

Lifer
Oct 31, 2000
11,631
2
0
Originally posted by: Placer14
BWahahaha......Cox just signed their death certificate.

Wanna hazard a guess on what percentage of Cox users use something other than their cox e-mail address? I bet it's a pretty low percentage.