Contact Lens Scam: Please help in getting back at a store for trying to rip me off?

Zee

Diamond Member
Nov 27, 1999
5,171
3
76
So basically there is a store called Sharp Vision located in Maspeth, NY 11378

After first going to the store, Stephen Gaudio, the manager and optician of the store stated, after avoiding stating a price or brand name or any information about the contact lens charged me the usual (normal) exam fee. Then i was notified that my contact lens were $500 dollars which is practically double the usual rate. After further loud but brief disagreement and dispute threats over the phone the next few days, he settled for a $250 which is more close to the average price.

Then following the directions of the optometrist, James Gaudio, prescribed me a 1 year supply of contact lens of "high quality". I was given 2 white generic boxes (each contained 6 lens) After going through a lot of hassle to bypass all their blocks, the reluctantly given Rx prescription stated that the lens were made by Sunsoft called Eclipse Toric.

A third party store i trust (long distance, can't go to them :( ) took my information from the boxes (patent numbers), compared them with what he had in stock, advised they were for only 3 months, (2 boxes of Biomedics Toric). I confronted the store for the false prescription and incorrect lens which is probably illegal. They discussed it amonst themselves, then quickly and silently issued a refund and evicted me from the store.

I reported to The BBB. NY consumer affairs is asking what i want done because i already received a refund ( I want to revoke their license or have them investigated for fraudulent practice and at the least, false prescriptions. )

I contacted Coopervision, the maker of the contact lens. They located my order, basically said i should have received Hydrasoft's because Eclipse is discontinued and they will investigate on their end but i dont have high hopes that they will revoke the account as all they see is $$$ probably. They also stated i received Mediflex Toric which could be 6 months or 1 year. My third party store stated those were a 6 months supply officially, though if you want to be cheap about it, you can technically prescribe it for 1 year.

So, that means "technically", they did give me a 1 year supply but they gave me a false prescription which is why they probably refunded the money even though they knew it wasn't biomedics.

You think i should go as far as possible with this or i don't really have anything to stand on? I would like to go further, but i dont know what other channels are available. i also have a lawyer provided by my workplace, so i have that in my arsenal. I do have to pay for court costs and filing fees though, but the lawyer is free.... I don't quite know what to do with him. I can't find in google how to revoke a store license or optometrist license....
 

Slew Foot

Lifer
Sep 22, 2005
12,379
96
86
Optometrists always try to scam you with the contact lenses. Theyll refuse to release your prescription so you cant order online and have to go through their supplier where they can get $$$$$$$$$$. A holes.
 

Eeezee

Diamond Member
Jul 23, 2005
9,922
0
76
Originally posted by: Slew Foot
Optometrists always try to scam you with the contact lenses. Theyll refuse to release your prescription so you cant order online and have to go through their supplier where they can get $$$$$$$$$$. A holes.

That's why you go to an optometrist that isn't in league with someone who sells lenses and frames. I go in for an eye exam and leave with my prescription in hand.

If more people did this, there would be fewer incidents of scamming.
 
Aug 23, 2000
15,509
1
81
You need to go somewhere else. You have to have a walmart or Target in your area. Every single one of them around here has an eye dr. Go there and get the prescription, hell you can get contacts pretty cheap there too.
 

BigJ

Lifer
Nov 18, 2001
21,330
1
81
Originally posted by: Eeezee
Originally posted by: Slew Foot
Optometrists always try to scam you with the contact lenses. Theyll refuse to release your prescription so you cant order online and have to go through their supplier where they can get $$$$$$$$$$. A holes.

That's why you go to an optometrist that isn't in league with someone who sells lenses and frames. I go in for an eye exam and leave with my prescription in hand.

If more people did this, there would be fewer incidents of scamming.

Costco FTW. Eye exam there and they usually have the lowest contact prices for me anway. If not, they give me the prescription and I'll order online.
 

dafatha00

Diamond Member
Oct 19, 2000
3,871
0
76
Originally posted by: Zee

A third party store i trust (long distance, can't go to them :( ) took my information from the boxes (patent numbers), compared them with what he had in stock, advised they were for only 3 months, (2 boxes of Biomedics Toric).

My third party store stated those were a 6 months supply officially, though if you want to be cheap about it, you can technically prescribe it for 1 year.

Not that I'm siding with the Sharp Vision store, but did your third party store say they were for 3 months or 6 months? There's conflicting information here.
 

everman

Lifer
Nov 5, 2002
11,288
1
0
Originally posted by: Slew Foot
Optometrists always try to scam you with the contact lenses. Theyll refuse to release your prescription so you cant order online and have to go through their supplier where they can get $$$$$$$$$$. A holes.

You should never walk out without your prescription, often times they'll only give it to you if you ask for it. They are obligated however to give it to you upon request.