• We’re currently investigating an issue related to the forum theme and styling that is impacting page layout and visual formatting. The problem has been identified, and we are actively working on a resolution. There is no impact to user data or functionality, this is strictly a front-end display issue. We’ll post an update once the fix has been deployed. Thanks for your patience while we get this sorted.

Constant BSOD on Windows 7 64

O

Onehate

Member
Guys,

I need some help diagnosing a constant BSOD I am getting. I have reason to think its has something to do with the OS losing access to the hard drive, as I am not getting min dumps recorded off the BSOD, and I am seeing IDLE port failures in the event log.

Brief history:
At first the PC ran great off a new format. Then it started crashing, say every 5 hours or so, the longer the problem has persisted the more frequent they have become, now sometimes upon windows loading. I did boot in safe mode the other day, left it running overnight, no BSOD when I turned my monitor on, but once i started loading programs, loading a movie on VLC and going to afew web sites in firefox, it crashed on me again.

I was hoping someone could at least give me some areas this sounds like, I am a computer guy, cisco, checkpoint etc, but not a windows engineer to say the least...
 
Onehate said:
Guys,

I need some help diagnosing a constant BSOD I am getting. I have reason to think its has something to do with the OS losing access to the hard drive, as I am not getting min dumps recorded off the BSOD, and I am seeing IDLE port failures in the event log.

Brief history:
At first the PC ran great off a new format. Then it started crashing, say every 5 hours or so, the longer the problem has persisted the more frequent they have become, now sometimes upon windows loading. I did boot in safe mode the other day, left it running overnight, no BSOD when I turned my monitor on, but once i started loading programs, loading a movie on VLC and going to afew web sites in firefox, it crashed on me again.

I was hoping someone could at least give me some areas this sounds like, I am a computer guy, cisco, checkpoint etc, but not a windows engineer to say the least...
Click to expand...

Do you mean IDE ? how old is it ?
 
How bout some system info/specs, also try whocrashed (program) to analyze the dump file from the BSOD. If you don't have your system set to log dump files do that, then post the info.
 
Ok I have the BSOD it log in the c:/windows/minidump folder, but it is not getting written to it for some reason..

Here are the specs:

Asus M4A88TD-V EVO/US3 AM3
Amd Phenom II X4 955
2 x G.Skill2x2 gig 4GB 240 pin DDR3 SDRAM 1333 PC3 10666
MSI R6870 Twin Frozer II Radeon 1 gig PCI Express
WD Blue 500 gig hard drive with OS


I also have 3 older SATA drives and an IDE one attached to the motherboard

The IDE is pretty old btw, not sure how old but at least 5 years I would say.

I will also try the whocrashed program, maybe I get better luck with that then the mindump logging that will not log :colbert:
Ok I did disconnect the other hard drives, so I am just running on that one with the OS on it, 500 gig WD Blue. It still crashing, same BSOD code.
 
Last edited:
Ok so here is what I have done.

I unplugged the other three hard drives, still crashed.
I ran the WD Hard drive check on the drive, three times, it passed.
I changed the SATA port on the HD is connected to on my MoBo and still crashing.

Still no dump files, but I ran
"Recoveros" (Recovery) and Page File settings via Windows Management Instrumentation (WMI)

and got this:

AutoReboot=FALSE
Caption=
DebugFilePath=%SystemRoot%\MEMORY.DMP
DebugInfoType=3
Description=
ExpandedDebugFilePath=C:\windows\MEMORY.DMP
ExpandedMiniDumpDirectory=C:\windows\Minidump
KernelDumpOnly=FALSE
MiniDumpDirectory=%SystemRoot%\Minidump
Name=Microsoft Windows 7 Ultimate |C:\windows|\Device\Harddisk0\Partition1
OverwriteExistingDebugFile=FALSE
SendAdminAlert=FALSE
SettingID=
WriteDebugInfo=TRUE
WriteToSystemLog=TRUE




AllocatedBaseSize=15000
Caption=C:\pagefile.sys
CurrentUsage=0
Description=C:\pagefile.sys
InstallDate=20130809152703.539641-240
Name=C:\pagefile.sys
PeakUsage=0
Status=
TempPageFile=FALSE





Caption=c:\ 'pagefile.sys'
Description='pagefile.sys' @ c:\
InitialSize=15000
MaximumSize=20000
Name=c:\pagefile.sys
SettingID=pagefile.sys @ c:


Any other suggestions?
 
If you're not getting a dump try turning off auto-restart -- that way you can at least get the bsod info from the bsod. I would suggest just taking a pic of the bsod and posting the pic.
 
OK so it crashed again yesterday and no BSOD log was created, but the BSOD did not show up, I have this instead which happens every once in awhile during it crashes. When I get this screen shot what happens is the computer usually will look good, IE windows will up, I can move the mouse but nothing at all happens....after being frozen for afew minutes it the screen goes all haywire and will sit there until I reboot..

http://i43.tinypic.com/2aif1vl.jpg

Also I have turned off auto restart, next BSOD I will get a photo of that also.

I also had verifier on but it did not seem to record anything here.

I will run mem test tonight on it and let it run overnight
 
CPU memory controller error.. or motherboard is toast....

its not HDD.... You would hear a clicking noise if it was the actual HDD.

Its more directed to the board / memory controller / CPU / RAM as i look at it.


And not to offend OP... but when you got your CCNA werent u required to get your A+?
Cuz this isnt a windows specialized problem.. its a straight hardware issue im seeing.
 
Hmm well you know that makes sense. I was kinda thinking it might be a hardware issue, the motherboard. That or a graphics card driver issue. The hard drive has checked out multiple times.

This being said, I take it the motherboard is toast and I need to RMA? Anything else I can do that might make it act better?

Ohh and no offense man, I am more a network engineer, A+ was something I thought about going for but got my CCNA and went from help desk into networking engineering never did desktop support. I wish I knew more on the hardware side of things, one reason I was wanting help here, trying to learn new things trying to resolve this issue 😉
 
Onehate said:
OK so it crashed again yesterday and no BSOD log was created, but the BSOD did not show up, I have this instead which happens every once in awhile during it crashes. When I get this screen shot what happens is the computer usually will look good, IE windows will up, I can move the mouse but nothing at all happens....after being frozen for afew minutes it the screen goes all haywire and will sit there until I reboot..

http://i43.tinypic.com/2aif1vl.jpg

Also I have turned off auto restart, next BSOD I will get a photo of that also.

I also had verifier on but it did not seem to record anything here.

I will run mem test tonight on it and let it run overnight
Click to expand...

Since the drive checks out and you've posted the screenshot, I'm leaning away from a drive failure now. Screenshots like that are usually caused by video driver problem or corrupted VRAM.

Your motherboard has an IGP, try pulling your GPU and running off that for a while. If the crashing stops, you'll know it was the GPU. If the crashing continues, you'll know that it is definitely not the GPU.
 
mfenn said:
That's complete nonsense. There are plenty of HDD failure modes that don't include head or drive motor issues (the cause of clicking).
Click to expand...

Your correct...

However i kinda assumed if his drive was bad from the random BSOD, it would make clicking noises.
 
Last edited:
A bad hard drive will cause OS problems. But if it started in the hard drive, reinstalling the OS is only a temp fix. It could also be power related since the hard drive needs power. Depends what you want to replace first. Might be nice if you had a power supply tester. My guess is bad hard drive.
 
piasabird said:
A bad hard drive will cause OS problems. But if it started in the hard drive, reinstalling the OS is only a temp fix. It could also be power related since the hard drive needs power. Depends what you want to replace first. Might be nice if you had a power supply tester. My guess is bad hard drive.
Click to expand...


This is one of the issues, I have reformated 3 times and still run into this issue about 3 weeks to a month into the new format. Not sure what to do here..

Have tested the Hard drive multiple times, about 4 using WD test, no issues.
The RAM has tested out alright, checkdisk never sees any issues.

BSOD is not recording. This leads me to think the HD and the motherboard are losing connections on some of the crashes.

Anyway to run tests on the motherboard using software?
 
mfenn said:
The picture you posted was not a BSOD, so there wouldn't be any dump recorded.
Click to expand...


Right, well sometimes the monitor freezes like this, sometimes I will get a BSOD. I really cannot figure out what causes one vs the other one, seems to be random between the two...
 
Ok so this is where I am at....Ok here is the attachment.

I did not boot it for afew days, then started messing around with it last night, ran fine for awhile but now I am getting screen locks every 15 minutes or so.

I am going to run a RAM stress test the next day or two for about 12 hours and see where that leaves me but I have a feeling the RAM is going to be fine...

Another thing I am trying right now is just running my PC on one screen instead of dual screens, but this GPU is pretty new, I RAMed one and this one is about 6 months old...

Thanks for the hands guys, this is driving me crazy.. Thank god I have a laptop!!
 
Last edited:
You must log in or register to reply here.

TRENDING THREADS

Back
Top