I am not a networking expert.
I have a home network w/ Verizon Fios, 100MB speed, Quantum Gateway router. I have a mac that keeps dropping connectivity, it is a Pro that is about 3 years old... but it is always hard to tell whether this is a hardware problem with the mac's card, or whether Verizon just interrupts service randomly. Since it randomly happens, it is difficult to reproduce. I have trouble-shot and found, on occasion, that it is indeed FIOS itself and had to reset the router.
The problem is occurring where we have conference calls with clients (very small business), and we do NOT want the call to drop out (over Zoom, Skype, etc). This problem has been happening more and more, where its not just Zoom that suddenly goes down, but no communication occurs at all (despite the Mac claiming we are connected via Wireless).
I'm trying to figure out what is the most fool-proof way to stop this from happening? I feel like Apple's QC has gone into the toilet, I keep buying their products and stuff just doesn't work well. So I'm looking for better solutions. Here's what I would like to know:
Is there a way to tell, in real time, whether communications problems are at the work station side or the router side? Some software that enables this functionality?
Are there suggestions on combinations of products that would make drop-out problems very rare? Maybe Verizon + Apple aren't the best solution. Maybe a new generation tablet would be better. My other internet cable choice is Spectrum, but I've heard they are worse.
I don't have enough experience to know what is the gold standard here. Thank you.
I have a home network w/ Verizon Fios, 100MB speed, Quantum Gateway router. I have a mac that keeps dropping connectivity, it is a Pro that is about 3 years old... but it is always hard to tell whether this is a hardware problem with the mac's card, or whether Verizon just interrupts service randomly. Since it randomly happens, it is difficult to reproduce. I have trouble-shot and found, on occasion, that it is indeed FIOS itself and had to reset the router.
The problem is occurring where we have conference calls with clients (very small business), and we do NOT want the call to drop out (over Zoom, Skype, etc). This problem has been happening more and more, where its not just Zoom that suddenly goes down, but no communication occurs at all (despite the Mac claiming we are connected via Wireless).
I'm trying to figure out what is the most fool-proof way to stop this from happening? I feel like Apple's QC has gone into the toilet, I keep buying their products and stuff just doesn't work well. So I'm looking for better solutions. Here's what I would like to know:
Is there a way to tell, in real time, whether communications problems are at the work station side or the router side? Some software that enables this functionality?
Are there suggestions on combinations of products that would make drop-out problems very rare? Maybe Verizon + Apple aren't the best solution. Maybe a new generation tablet would be better. My other internet cable choice is Spectrum, but I've heard they are worse.
I don't have enough experience to know what is the gold standard here. Thank you.
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