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Connection on Network INSANELY slow

MartyMcFly3

MartyMcFly3

Lifer
Alright, this is getting to the point where I'm about to take a baseball bat to all 3 computers in my house.

I have SBC YAHOO DSL (Speedstream 5100b modem). I also have a LinkSys BEFSR41 ver 2.0 router. I upgraded the firmware for the router quite a while ago and it was working fine, so I don't believe it's a firmware issue.

When NOT using the router, a speed test on dslreports.com shows that the connection is 673 down/317 up.
When I connect the router, the main computer goes to 242/147. User 2 on the network is 282/199, and User 3 on the network is 425/221...

Two of the computers use AOL (I can't ween my parents/sister off it) and the other uses AIM/Yahoo Messenger. For the past week, it appears that suddenly the port AOL uses (Port 5190 i believe), as well as the port for Yahoo Messenger, seems to be blocked for some unknown reason. AOL/AIM/Yahoo will not connect at all using the modem OR router. This occurred Wednesday of this past week and is still an issue.

The connection is just horribly slow compared to normal. For instance, when browsing anandtech while connected to the router, I will often have to hit reload multiple times for it to FULLY load.

Even worse, at times the connection completely drops out. When this happens, I end up having to go to the main computer, unplugging the connection from the modem to the router and plugging it in the main computer. Then, after I re-establish a connection with the modem, I plug it back into the router, reset the router, and it's fixed. Having to do this practically every day is beginning to become a serious hassle.

Things I've done to try and fix it:
Reset Modem
Reset Router
Ran HijackThis on the machines (Nothing out of the ordinary found)
Ran AdAware and Spybot S&D (Nothing out of the ordinary found)

Please help. Im starting to go crazy over this problem.
 
Well if your symptoms persist with or without the router, then I would believe it to be a problem with your provider - call them.

 
Just so happens I have the exact same router/modem combo.

How'd you set everything up? With mine, I killed the connection on the modem and use pppoe on the router to make the connection to sbc.

I'm including the directions I followed from broadband reports as it's kind of all over the place and hard to find...


The modem itself, with the shipped firmware, supports 3 modes; PPPoE on board, Bridge mode, Bridge mode with IP Address pass Issuance. To put the modem in Bridge modem do the following:

1. In your web browser browse to »192.168.0.1 This address will be located on a yellow sticker on the bottom of your modem.

2. The first screen will ask you for your Modem Access Code. This also will be located on the same yellow sticker.

3. Select Advanced from the blue buttons on the left.

4. Click the PPP locations button.

5. The modem may ask your for the Modem Access Code again. If so type it in again and click continue.

6. Select the radio button labeled, "Bridged Mode (PPPoE is not used)"

7. Click Save Changes.

8. A "PPP Location Warning" page will come up. Click "Change PPP Location."

9. A "Restart Needed" page will come up. Click "Restart"

Okay, done with the modem, now:

10: Plug the router in between the modem and your computer.

11: Under "WAN connection type" select PPPoE and put in your full e-mail address and password.

12: You should now be online, given the possible need to restart your devices.
 
1. DSL = LINE NOISE --- are enough filters on all of your land-line phones?

2. LINE NOISE - regular phones have so much interference that speeds of DSL seems to crap out over time.

3. Reduce the number of phones that you use throughout your house. Do you really need a phone in every room?

4. Call your phone company. They will eventually have to send a tech out to check your phone lines for line quality. I believe Verizon/Pacific Bell used to call it WIREPRO and charged $1-2 every month for the insurance.
 
Originally posted by: bunker
Just so happens I have the exact same router/modem combo.

How'd you set everything up? With mine, I killed the connection on the modem and use pppoe on the router to make the connection to sbc.

I'm including the directions I followed from broadband reports as it's kind of all over the place and hard to find...


The modem itself, with the shipped firmware, supports 3 modes; PPPoE on board, Bridge mode, Bridge mode with IP Address pass Issuance. To put the modem in Bridge modem do the following:

1. In your web browser browse to »192.168.0.1 This address will be located on a yellow sticker on the bottom of your modem.

2. The first screen will ask you for your Modem Access Code. This also will be located on the same yellow sticker.

3. Select Advanced from the blue buttons on the left.

4. Click the PPP locations button.

5. The modem may ask your for the Modem Access Code again. If so type it in again and click continue.

6. Select the radio button labeled, "Bridged Mode (PPPoE is not used)"

7. Click Save Changes.

8. A "PPP Location Warning" page will come up. Click "Change PPP Location."

9. A "Restart Needed" page will come up. Click "Restart"

Okay, done with the modem, now:

10: Plug the router in between the modem and your computer.

11: Under "WAN connection type" select PPPoE and put in your full e-mail address and password.

12: You should now be online, given the possible need to restart your devices.
Click to expand...

Thanks for your post. I will take your advice and hopefully that will fix the problems.

This whole thing has me baffled still and I havent had the time lately to work on it. Been doing all these "quick fixes" when it goes down just to establish a connection long enough to make everyone happy.
 
FYI: Speedstream 5100 comes in two flavors. 5100a - which doesn't have a built in GUI/PPPoE client and the 5100b which does. I always prefer to put 5100b's into bridge and let routers handle the PPPoE auth. Sounds like you have the 5100b.

-Before you you bridge your modem, look at the signal readings the the sync rates, write those down, because those may be the problems.
-When setting up PPPoE on router don't forget domain (@sbcglobal.net/pacbell.net/ameritech.net/swbell.net....etc)
-Don't forget to put filters on DirecTV/Tivo units, people tend to forget to filter those units and they cause interference - Along with all other filters.
 
Originally posted by: tweekah
FYI: Speedstream 5100 comes in two flavors. 5100a - which doesn't have a built in GUI/PPPoE client and the 5100b which does. I always prefer to put 5100b's into bridge and let routers handle the PPPoE auth. Sounds like you have the 5100b.

-Before you you bridge your modem, look at the signal readings the the sync rates, write those down, because those may be the problems.
-When setting up PPPoE on router don't forget domain (@sbcglobal.net/pacbell.net/ameritech.net/swbell.net....etc)
-Don't forget to put filters on DirecTV/Tivo units, people tend to forget to filter those units and they cause interference - Along with all other filters.
Click to expand...

My mistake, I forgot to mention it. 🙂 Its 5100b
 
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