connect to bro's PC to fix it?

[Sniper82]

My bro lives a good distance away and knows nothing about computers. His sound is messed up and I was wondering if there was a way for me to connect to his PC to fix it.

 

[mundane]

Remote Desktop. He'll [likely] have to port forward from his router, and give you the credentials to login.

You could probably use UltraVNC as well.

 

[imported_LoKe]

RDesktop would work fine in this situation, but I don't like it because it logs the other person out (not a problem for you, AFAIK).

TightVNC is quite lagged, but it would get the job done as well.

 

[Sniper82]

how does it work exactly and what does he need to do on his end? Will it somehow show his desktop like it would mine?

 

[MX2]

Just use the free trial of GoToMyPC. You and your brother will be walked through the steps. Its so simple....a caveman could do it

 

[GundamSonicZeroX]

Originally posted by: MX2times
Just use the free trial of GoToMyPC. You and your brother will be walked through the steps. Its so simple....a caveman could do it

I hope those Geico cave men don't come by...

 

[mulletgut]

If you both have Win XP, just use the facilities that Microsoft built for you. It's already there!!!
Start>Help and Support>Invite a friend to connect to your computer with Remote Assistance

Just get him to follow the prompts. It is easier if you both have msn actually but the email method works fine too. I prefer this method to using remote desktop because the user can see what's going on as you help. You have the option of taking control of the mouse, there is a chat window, (I prefer to be on the phone) and because they can see what you are doing, they may be able to learn a bit.
You will both need to be on broadband otherwise it's is painfully laggy.

I don't see the need to install aditional software for stuff like this.

 

[dfuze]

I use LogMeIn (free version) to log into my home pc. It needs you to install something a small prog on the pc. You then log in over the net. In fact, I'm remotly accessing my home pc from work now to download some flash tutorials.

 

[TheVrolok]

Yeah, VNC programs work great. I use RealVNC myself when I need to log into my main computer from another location (work, or my other house) and it's relatively lag free (don't try opening video of course).

 

[sswingle]

I like logmein.com
Free version does all I need with unlimited (I think, i have 4 currently) computers. Saves all the hassle of firewall settings and whatnot, this thing can blow through everything I put in front of it 😀

 

[StevenYoo]

I second RealVNC

*EDIT*

Originally posted by: mulletgut
If you both have Win XP, just use the facilities that Microsoft built for you. It's already there!!!
Start>Help and Support>Invite a friend to connect to your computer with Remote Assistance

Just get him to follow the prompts. It is easier if you both have msn actually but the email method works fine too. I prefer this method to using remote desktop because the user can see what's going on as you help. You have the option of taking control of the mouse, there is a chat window, (I prefer to be on the phone) and because they can see what you are doing, they may be able to learn a bit.
You will both need to be on broadband otherwise it's is painfully laggy.

I don't see the need to install aditional software for stuff like this.

mulletgut, I didn't know about a walkthrough thingy in the help section! That's super useful. Will it also help you to forward the other person's ports?

 

[sswingle]

Originally posted by: StevenYoo
I second RealVNC

*EDIT*

Originally posted by: mulletgut
If you both have Win XP, just use the facilities that Microsoft built for you. It's already there!!!
Start>Help and Support>Invite a friend to connect to your computer with Remote Assistance

Just get him to follow the prompts. It is easier if you both have msn actually but the email method works fine too. I prefer this method to using remote desktop because the user can see what's going on as you help. You have the option of taking control of the mouse, there is a chat window, (I prefer to be on the phone) and because they can see what you are doing, they may be able to learn a bit.
You will both need to be on broadband otherwise it's is painfully laggy.

I don't see the need to install aditional software for stuff like this.

mulletgut, I didn't know about a walkthrough thingy in the help section! That's super useful. Will it also help you to forward the other person's ports?

It wont assist with ports unfortunately.

Most remote desktop software will let the remote user watch though, so thats not a big deal really.

 

[Maxspeed996]

Originally posted by: ScottSwingleComputers

Originally posted by: StevenYoo
I second RealVNC

*EDIT*

Originally posted by: mulletgut
If you both have Win XP, just use the facilities that Microsoft built for you. It's already there!!!
Start>Help and Support>Invite a friend to connect to your computer with Remote Assistance

Just get him to follow the prompts. It is easier if you both have msn actually but the email method works fine too. I prefer this method to using remote desktop because the user can see what's going on as you help. You have the option of taking control of the mouse, there is a chat window, (I prefer to be on the phone) and because they can see what you are doing, they may be able to learn a bit.
You will both need to be on broadband otherwise it's is painfully laggy.

I don't see the need to install aditional software for stuff like this.

mulletgut, I didn't know about a walkthrough thingy in the help section! That's super useful. Will it also help you to forward the other person's ports?

It wont assist with ports unfortunately.

Most remote desktop software will let the remote user watch though, so thats not a big deal really.

you won't need to do any port forwarding....if you both have an MSN email account , and MSN Messenger , both of you log in , and have him go to the options menu in Messenger , and have him send you a remote assistance request. You will get a prompt like the video / audio prompts when you are Im'ing. and it will then bring up a copy of his desktop on your monitor. Then you click on "take control" and he has to click the accept button...and then you are in control to do your thing. He will have to restart the machine of course. I use dual monitors , and that makes it really easy to put the remote assistance up on one monitor , and use my other monitor for information gathering purposes..... or whatever else you are doing...

 

[sswingle]

Originally posted by: Maxspeed996

Originally posted by: ScottSwingleComputers

Originally posted by: StevenYoo
I second RealVNC

*EDIT*

Originally posted by: mulletgut
If you both have Win XP, just use the facilities that Microsoft built for you. It's already there!!!
Start>Help and Support>Invite a friend to connect to your computer with Remote Assistance

Just get him to follow the prompts. It is easier if you both have msn actually but the email method works fine too. I prefer this method to using remote desktop because the user can see what's going on as you help. You have the option of taking control of the mouse, there is a chat window, (I prefer to be on the phone) and because they can see what you are doing, they may be able to learn a bit.
You will both need to be on broadband otherwise it's is painfully laggy.

I don't see the need to install aditional software for stuff like this.

mulletgut, I didn't know about a walkthrough thingy in the help section! That's super useful. Will it also help you to forward the other person's ports?

It wont assist with ports unfortunately.

Most remote desktop software will let the remote user watch though, so thats not a big deal really.

you won't need to do any port forwarding....if you both have an MSN email account , and MSN Messenger , both of you log in , and have him go to the options menu in Messenger , and have him send you a remote assistance request. You will get a prompt like the video / audio prompts when you are Im'ing. and it will then bring up a copy of his desktop on your monitor. Then you click on "take control" and he has to click the accept button...and then you are in control to do your thing. He will have to restart the machine of course. I use dual monitors , and that makes it really easy to put the remote assistance up on one monitor , and use my other monitor for information gathering purposes..... or whatever else you are doing...

http://www.microsoft.com/technet/prodtechnol/winxppro/maintain/rmassist.mspx

Configuring Port 3389 to Enable Remote Assistance
Remote Assistance runs over the top of Terminal Services technology, which means it needs to use the same port already used by Terminal Services: port 3389.

 

[mulletgut]

Originally posted by: ScottSwingleComputers

It wont assist with ports unfortunately.

Most remote desktop software will let the remote user watch though, so thats not a big deal really.

I didn't say it in my post, but was refering to Microsfts (WinXP) integrated Remote Desktop application which requires a passworded login account, and when logged into, the host user cannot see the goings on. As opposed to remote assistance where they can.