Computer won't boot when I plug Palm Hotsync cradle into serial port- Help!

[Flashram]

Hi.

I just got a Palm IIIxe and am having problems getting the hotsync cradle to work. When I plug the cradle into the serial port and turn on the computer, once windows starts to load it will just hang. If I hit Control-Alt-Delete it shows "msgsrv32 (not responding). If I unplug the cradle and boot everything works fine. Now this doesn't make a lot of sense considering I owned a Palm previously and had NO problem getting the cradle to work. Anyone have any ideas? Sounds like a serial port conflict maybe (although I'm not using any other ports that I know of).

 

[Scott Newton]

Can you boot to Safe Mode? I don't know if it will prevent the Cradle from working but it will show any conflicts in the Device Manager.

 

[Slikkster]

You got yourself a free cradle for the asking to solve this problem:

Palm Cradle problem with pc's using ACPI...FREE Replacement Cradle offered

 

[Flashram]

Slikkster- that describes my problem precisely. I will be giving Palm a call this afternoon. Thanks!