Computer wakes up itself despite the 'power on' settings being disabled in BIOS.

[dragonf]

The computer wakes up randomly itself from sleep or hibernation under
Windows 7 64 bit on a new ASUS M5A97 EVO R2.0 motherboard,
despite "Power on" in APM settings in the newest BIOS 1903 being disabled for all devices.
I also later on disabled in the operating system's Control Panel waking up
ability for the network chip on the motherboard, keyboard and mouse.
Nothing helps!
I really have to put this computer into sleep or hibernation mode to have all software windows / status saved, and not to turn it off completelly, and then start everything from scratch.
Can you help?

 

[Ketchup]

Are you using any of the Asus utilities, such as Asus AI Charger+ or the AISuite? There could be something plugged into the computer, or a power setting that is overriding the Windows settings, which is waking up the machine.

 

[dragonf]

Are you using any of the Asus utilities, such as Asus AI Charger+ or the AISuite? There could be something plugged into the computer, or a power setting that is overriding the Windows settings, which is waking up the machine.

I installed ASUS utilities, but I am not relly using them usually.

 

[Ketchup]

I installed ASUS utilities, but I am not relly using them usually.

It's been a while since I have had an Asus board. Do they come with an Power Management software, and do you have it installed?

Also, have you checked out event viewer? It might give you a hint as to what is waking it up.

You said randomly, but what kind of time periods are we talking about here? Minutes? Hours? If you unplug everything USB (even wireless adapters) and Ethernet, does the problem continue?

 

[dragonf]

It's been a while since I have had an Asus board. Do they come with an Power Management software, and do you have it installed?

Also, have you checked out event viewer? It might give you a hint as to what is waking it up.

You said randomly, but what kind of time periods are we talking about here? Minutes? Hours? If you unplug everything USB (even wireless adapters) and Ethernet, does the problem continue?

1. For some reason this waking up became less random now and wakes up between 45 and 55 seconds.
2. I installed Windows XP on a different disk and there there was no wake up itself problem (although I did not test it for a long time).
3. I unpluged everything leaving just the power cable, graphics card data cable, and USB radio mouse receiver - no joy - still waking up itself. Then I unpluged also the USB receiver and plugged PS/2 keyboard instead, still waking up itself.
4. I uninstalled all ASUS AI Suite II and AIDA 64. It did not help. Then I uninstalled all Samsung SSD disk software including Samsung Magician. Finally some progress. Hopefully this is it. Although it still was waking up 1.5 min. later on, probably because for some reason the setting to disable waking up by mouse in the OS Control Panel became active again (i.e. it was ticked again, even though I unticked it yesterday), but after unticking it it did not wake up for several minutes of testing, so perhaps the problem is solved. I would like to have Magician software installed though. So it would be good to figure out why it was causing this.
5. Another problem is that for some reason the mouse arrow is less precise in Windows 7 than Windows XP in this computer, it goes much less smoothly, and it is more difficult (takes a bit more time) to get the arrow precisely in the place where I want to click. In Win 7 the mouse arrow even sometimes gets stuck for a second or even longer. No change in the mouse setting options make it go as smoothly and preciselly, as in Win XP.
6. Did not find any clues to solve these problems in the Event viewer so far.

 

[Ketchup]

That is odd. I would want that software if I had it as well. I assume it has a background app that runs all the time when installed. I wonder what would happen if you just disabled the background app from running?

I was also wondering if you could take suspend out of the equation and go straight to hibernate.

 

[dragonf]

That is odd. I would want that software if I had it as well. I assume it has a background app that runs all the time when installed. I wonder what would happen if you just disabled the background app from running?

I was also wondering if you could take suspend out of the equation and go straight to hibernate.

Weirdly enough in Win 7 there is no hibernate button, but I used to hibernate it with Poweroff software, and the problem was still present.

I just googled a bit and this problem with Samsung Magician and waking up has been reported by users to Samsung, and they seem to ignore it, even though a patch was published a year ago:
http://hardforum.com/showpost.php?p=1038983329&postcount=13

Yes, kind of solution would be to make it not start up with the system by disabling it using mscofig.

But I still have another problem, I just checked in the Control Panel that the setting I described previously to disable 'power on' by mouse is ticked again (even though I unticked it an hour ago or so). It tickes itself back, and that will be causing waking up as well, because for some reason it ignores BIOS settings to disable 'Power on' on everything.
What another 'magic' software tickes it back? 😉

BTW, I should have used command 'powercfg -lastwake' to figure out what was causing those wake ups.

 

[dragonf]

Someone said:
"I asked Samsung and they stated that the sleep function is not typically advised with their SSD’s “as it can cause problems upon wake up”."
http://forums.anandtech.com/showthread.php?t=2308308

That is odd, isn't it?

BTW, I hope that this ticking 'power on' problem for mouse described above was only caused by removing and attaching again the USB receiver.

 

[Bubbaleone]

Someone said:
"I asked Samsung and they stated that the sleep function is not typically advised with their SSD’s “as it can cause problems upon wake up”."
http://forums.anandtech.com/showthread.php?t=2308308

That is odd, isn't it?

BTW, I hope that this ticking 'power on' problem for mouse described above was only caused by removing and attaching again the USB receiver.

Turning off the power-on feature in BIOS advanced power managemet only prevents the computer from being able to start up (when turned off) by a signal from the NIC, keyboard, or mouse. It doesn't have any effect on the computer being able to sleep or hibenate nor does have any effect on which program, driver, or HID can wake the computer from sleep or hibenation. After reading through your thread you mentioned; "Then I uninstalled all Samsung SSD disk software including Samsung Magician. Finally some progress...". I run several Samsung SSDs and the only SSD software that Samsung has written, that I'm aware of, is Samsung Magician. I'm not sure what other SSD software it is that you may have uninstalled. That aside, when you install Magician it defaults to starting when Windows starts, if you've used it to optimize the SSD for maximum performance it will automatically create its own power plan in Control Panel > Power Options, and it will poll the SSD every ~60 seconds thus preventing the computer from sleeping.

To solve this problem you can uninstall Magician or (if you prefer to leave it installed and occasionally plan on using its features) you can use msconfig to simply disable Magician from starting with Windows. Be aware that every time you manually start Magician it will automatically start with Windows following the next reboot. Thus, every time you're done using Magician, you'll need to also run msconfig to again disable it. The second part of the Magician solution is to open Power Options, select "Balanced (recommended", click "Change plan settings", then click "Restore default settings for this plan". Your Samsung SSD will perform beautifully and the computer will sleep normally.

.

 

[Ketchup]

To solve this problem you can uninstall Magician or (if you prefer to leave it installed and occasionally plan on using its features) you can use msconfig to simply disable Magician from starting with Windows. Be aware that every time you manually start Magician it will automatically start with Windows following the next reboot. Thus, every time you're done using Magician, you'll need to also run msconfig to again disable it. The second part of the Magician solution is to open Power Options, select "Balanced (recommended", click "Change plan settings", then click "Restore default settings for this plan". Your Samsung SSD will perform beautifully and the computer will sleep normally.

.

I was hoping you would pop up in here Bubbaleone. Nice. I need to get me one of those fancy SSD thingys. Think of all the fun anomalies I'm missing out on!

 

[Bubbaleone]

Lol...I haven't figured out yet if Samsung considers themselves so elite that they don't need to listen to their customers suggestions, or it's just that they have their fingers in so many different pies that they don't consider something like editing the Magician's code (with a configuration option to diasble automatic startup) too be of enough importance to warrant their effort.

.

 

[dragonf]

I'm not sure what other SSD software it is that you may have uninstalled.

Samsung_Data_Migration_Setup_v.1.1

That aside, when you install Magician it defaults to starting when Windows starts, if you've used it to optimize the SSD for maximum performance it will automatically create its own power plan in Control Panel > Power
Options, and it will poll the SSD every ~60 seconds thus preventing the computer from sleeping.

I did not use it for that AFAIR, and yet it was waking up the computer from sleeping or hibernation.

To solve this problem you can uninstall Magician or (if you prefer to leave it installed and occasionally plan on using its features) you can use msconfig to simply disable Magician from starting with Windows. Be aware that every time you manually start Magician it will automatically start with Windows following the next reboot. Thus, every time you're done using Magician, you'll need to also run msconfig to again disable it. The second part of the Magician solution is to open Power Options, select "Balanced (recommended", click "Change plan settings", then click "Restore default settings for this plan". Your Samsung SSD will perform beautifully and the computer will sleep normally.

There was AFAIR an Advanced Power option where I could manually activate / disactivate settings. Is that possible to use this option instead your solution or if not, can I first use your 'second part of the Magician solution' and then change it, if necessary manually in the Advanced section without triggering that wake up signal?

 

[dragonf]

Lol...I haven't figured out yet if Samsung considers themselves so elite that they don't need to listen to their customers suggestions, or it's just that they have their fingers in so many different pies that they don't consider something like editing the Magician's code (with a configuration option to diasble automatic startup) too be of enough importance to warrant their effort.

I remember that when the bug, causing data loss, in their HD204UI HDD was discovered, they upgraded their firmware without changing the firmware number, so it was not possible to be sure whether a particular disk has an upgraded version of the firmware or not.
Samsung explained to someone that they did it like that to avoid a lenghty process of quality control / approval of the new firmware version.
So it seems they have a tradition of neglecting issues with software causing hardware problems. 😵 🙁

 

[Chipfiref]

Hmm... could it be a Samsung problem for me (the 840)

I have set my BIOS (ASRock) to wake up every 6 hours for 15 minutesto dehumidify my box - really just playing around. But every once in a while when I reboot it hangs on code A6 I think...will have to look into it this weekend

 

[Bubbaleone]

Samsung_Data_Migration_Setup_v.1.1

That's nothing but a lightweight version of Norton (Symantec) Ghost rewritten and labled specifically for Samsung. It's not specific to SSDs but it'll only work if you're migrating from a HDD to a Samsung SSD.

I did not use it for that AFAIR, and yet it was waking up the computer from sleeping or hibernation

Magician polls the SSD regardless.

There was AFAIR an Advanced Power option where I could manually activate / disactivate settings. Is that possible to use this option instead your solution or if not, can I first use your 'second part of the Magician solution' and then change it, if necessary manually in the Advanced section without triggering that wake up signal?

Feel free to experiment with settings and test your results however you see fit. I'm simply relating to you what's tested and works.

.