Computer problems

Nocturnal

Lifer
Jan 8, 2002
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I'm trying to fix a friend's computer. Basically he has a 2600+ AMD system from HP. It's a nice system however it's really slow. I know it's spyware ridden however I downloaded the Ad-Aware software as well as the definitions.

This is the main problem that we're experiencing. When browsing various websites, every single time I go to say ebay.com and try to login it errors. The error I get is as though no internet was available. But I am able to browse other websites such as msn.com, etc.

I cannot for the life of me uninstall Norton's Internet Security. When I try it says fatal error occured and does not uninstall the software.

Any ideas on what could be happening?

I scanned his computer with both Ad-Aware and Spybot and removed whatever spyware it brought up. I am not noticing any suspecious processes running either. Thanks in advance.
 

Nocturnal

Lifer
Jan 8, 2002
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0
76
Well the internet security is set to off right now. I can't even activate it to go on. So I'm guessing there is some virus on there that is keeping me from doing so. I'm certain there is a virus however I was not able to scan the entire hard drive yesterday.
 

Feep

Senior member
Aug 30, 2004
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reinstall windows. Takes way less time and if its that messed up, fighting with it will never to worth it.