Computer problems, please advise!

Nocturnal

Lifer
Jan 8, 2002
18,927
0
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Ok I need some advice on two computer problems.

1. Computer cannot connect to the internet. I removed a bunch of spy ware from this computer and viruses. I am sorry; I don?t recall exactly which viruses and spy ware were removed. Basically I tried the Winsock fix, delete both Winsock and winsock2 in the registry, reboot, and re-install TCP/IP protocol. This worked after one reboot. After I reboot ONCE more it stops working. I can?t any www.domain.com but I can ping by IP address. I tried using a USB network card but that didn?t work either. Any ideas? Computer is running WinXP Home with SP2 installed.
2. Second computer, running WinXP Home with NO service packs installed. Removed multiple viruses and spy ware entries. Unable to get to the Microsoft Automatic Updates. I can get to other sites but not the Windows Update.
 

Alex

Diamond Member
Oct 26, 1999
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for the one that can't get into windows update, does it get in and freeze or just refuse to even load the site? if its the latter could still be a virus laying around... if its the former, i suggest cleaning out all temporary internet files, cookies, etc and also windows temp files, then goto windows\downloaded program files and delete windows update file from there, restart browser and try again! :) usually works for me, for some reason WU has been sketchy lately...

oh and just some advice, if i ever got a virus (never have, *knock on wood*) i would back my stuff up and do a full-format, just to make sure it was totally gone... virii have a knack for looking like they are gone and lurking around afaik...

good luck!
 

imported_JFG

Senior member
Feb 16, 2005
207
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How are you connected to the internet? Modem-router-firewall? Are you getting an IP address, if so from where? Is one of your deveces set as a dchp server? Maybe 2 of them are? Try powering off any devices connected to the computer