Sorry about this dont usually have these kinds of problems. Yes you can shut the computer down normally and holding the power button down also shuts it off. The computer functions normally as well, all memory is posted and it powers up normally. I havnt checked yet if it will power up from hibernation or sleep mode. I usually just shut it off. To clearify the problem, i can shut the computer down normally. When I go to start it back up, I can hear the hard drive turning(I think it is the hard drive!) and the power and hard drive lights come on but nothing happens. I have to shut it down by holding the power button for the 10 seconds and it will shut down. I then completely shut off the power( unplug it) and the computer will start up again, going through the bios and start normally. every component is new. Case is a CM storm- scout as posted in the guide section/