Computer Issue

[JC0133]

I posted this in the Computer Help section and no one responded back so I figured I would try one more time in the general hardware.

My friends laptop Monitor will not come on. The laptop will power up, but the monitor will not come on. And if you connect it to another monitor, it still will not come on. Took it to the geek squad at best buy and they couldn't fix it, offered to send it out to get fix for like 170 bucks.

Laptop specs is:
It is a Sony VAIO Laptop: Model SVE15D11L
OS: Windows 7 HOME
Processor: i5

Any ideas on how to fix it?

Also is there a way to pull data from the hardrive(Music, Videos, etc)?

Appreciate any help, thank you.

 

[UsandThem]

Did they not tell you/them what was wrong with it before giving you/them a $170 repair quote?

And you can pull files from the hard drive by removing it and installing it in another working computer, or buy an external hard drive enclosure.

 

[Burpo]

Try holding the power button down for 30 seconds, then release & see if it boots.

 

[bruceb]

It sounds like either the on board video circuits went bad or windows installed a bad video driver.

Follow the instructions here:

https://ca.en.kb.sony.com/app/answe...902,71663,71664/c/65,67/kw/recovery using f10

IMPORTANT: This article only applies to specific products and/or operating systems. Please check the Applicable Products and Categories section at the bottom of this article before starting these steps.

The following steps allow you to recover the computer to its default factory settings using the recovery partition shipped with the computer instead of having to use the recovery discs.

WARNING: There is a risk of data loss. All data, settings, and programs added to the computer will be deleted. During this procedure you will have a chance to back up your data. Sony does not guarantee your personal data can be backed up or restored properly.

IMPORTANT:

• Before performing a recovery, download and install all software and driver updates. Software and driver updates for your Sony product are available online.
• This procedure does not require the use of Recovery Discs since the Recovery data is included on a special partition of the hard drive. That said, it is highly recommended to create a set of Recovery Discs.
• Sony provides a way to create Recovery Media on most computers. Instructions can be found in your product manual. Manuals, Specifications and Warranty information for your Sony product is available online.
  
  Sony Electronics is no longer permitted to sell system recovery media for VAIO PCs that shipped with operating systems released prior to Windows 7.
  
  If your computer shipped with the Windows 7 operating system (or later), a Recovery Media Kit may be available for purchase through the Sony Store.
  
  If your computer shipped with any operating system released prior to the Windows 7 operating system, begin the procedure to send your Sony computer into a Sony facility so that they can provide repair and recovery options.
  
  
• If the operating system will not start and no other troubleshooting can be performed, a system recovery can be performed by starting the computer and pressing the F10 key.
• The computer must be connected to the AC adapter to ensure power is not interrupted.
• Before beginning this procedure, disconnect all external devices such as printers, network cables, cameras, external hard drives or flash drives.

NOTES:

• Because the hidden Recovery partition contains the data needed to perform a Recovery, you will only be able to perform these steps if the computer has a functioning Recovery partition on the hard drive. If the Recovery partition is corrupted or has been removed, you will need to perform a Recovery using a set of Recovery Discs.
• It is recommended that you either print these instructions or use a different computer to view this solution. This will allow you to follow the steps as you perform the procedure to reset the default factory settings.

1. Restart the computer and immediately begin tapping the F10 key until the Edit Boot Options screen is displayed.
2. At the Edit Boot Options screen, press the Enter key.
   NOTE: The VAIO Care Rescue window will now be displayed. This indicates that you have accessed the hidden Recovery partition.
   
   
3. In the VAIO Care Rescue window, click Start recovery wizard.
4. In the Do you need to rescue your data? window, click Yes, I'd like to rescue my data.
   NOTE: If you do not have any data on your computer that you need to back up, click the Skip Rescue button and proceed to step 10.
   
   
5. Connect an external storage device to the computer, such as a USB hard drive or flash drive.
6. In the Select Rescue type window, click Easy rescue.
   NOTES:
   
   • If you would like to manually select files to back up, click Custom Rescue and then follow the on-screen instructions.
   • The software will automatically detect your data.
7. Click to select the drive where you would like to back up your data, and then click the Next button.
   NOTE: This screen displays the amount of disc space required and the amount of free space on the external drive.
   
   
8. In the Confirm options and start rescue window, click the Start Rescue button.
   NOTE: A progress window will show the status of the backup.
   
   
9. In the Rescue has completed successfully window, click the Next button.
10. In the Are you sure you want to start recovery? window, click to select Yes, I'm sure and then click the Start Recovery button.
    IMPORTANT: A status window will be displayed indicating the recovery progress of the different applications. No action is required. This process may take up to 2 hours and the computer may restart several times.
    
    
11. In the Recovery complete window, click the Restart button.
    NOTE: The computer will restart to complete the Recovery process.
    
    
12. Follow the on-screen instructions to set up the operating system and complete the system recovery.

 

[JackMDS]

Took it to the geek squad at best buy and they couldn't fix it, offered to send it out to get fix for like 170 bucks.

.

No matter what you have to do working on a Laptop takes much more time than Desktop.

While the price of laptops' components is rather inexpensive technical (technical work is Not serving fast food) work in business cost about $100 per hour, so no matter what One need to do with a laptop the Price "hovers" around $200-$300.

$170 is acutely inexpensive.

That said most laptops end up been tossed away if something goes wrong after the warranty is over. because fixing them end-up exceeding their value.