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Computer illiteracy - Reloaded

Safeway

Lifer
A girl came into the proctor room, and said, "The scanner in the lab isn't working."

There are 5 labs.

"Which lab?"
"The HP one."

"Okay, let's go see what the problem is."
*Walks to HP lab*

The lid on the scanner is lifted up, and the power is on.

"Okay, so to scan something ... place the material flat on the glass, aligning it with *this* corner. Then, close the lid and press the 'Scan' button."
"Wait ... don't I need an account or something?"
"Well, you are already logged into this computer, aren't you?"
"Oh, well ... it is this computer? I don't need an account to scan anything? How does it know which computer to send it to?"
"Uhm ... ... the scanner is directly connected to this computer."

"Oh."
 
this happened yesterday:

End User: something fell off my computer and I can not fix it
my response: Fell off?
her response: fell off.
 
just got a phone call from one of the front office ladies. havign a problem trying to use the new manufacturing system that i barely know anything about.

her: I have this window on my screen and i can't get rid of it.
me: what does it say.
her: *reads message on screen*
me: well, let me come over and take a look.

i don't have any clue what she's in but maybe if i can look at it i can figure it out.
i sit down and its just this window that says you need to enter something here, has a field to type text and the X close button at the top - nothing else.

she already has a number entered so press enter and the screen goes away and its back where she needs to be.

her: thanks that did it! what did you do?
me: just pressed enter...
her: wow, you're the best!

its funny because people will call you a genius for doing the simplest thing...
 
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