computer freezing in windows, restart and shutdown

Dakotakid44

Member
Mar 18, 2005
123
0
0
yesterday my comp started freezing in windows. it barely loaded windows and froze up. i got into safe mode and did an online virus scan and got rid of a couple viruses. when i restarted windows loaded fine, but when i try to open a program it either freezes or will not open. the programs that don't open show up in taskmanager though. when i try to restart or shutdown it freezes when windows is logging off or shuttin down. everything loads fine and shuts down fine in safe mode. i would appreciate some help.
 

dfuze

Lifer
Feb 15, 2006
11,953
0
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Maybe try to back up all your important stuff onto another drive or CD/DVD RW if it will allow you and then just reinstall windows.
 

meltdown75

Lifer
Nov 17, 2004
37,548
7
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That's a pretty good suggestion by dph1077... if you have indeed been infected and you know 100% that there were viruses present, a format / reinstall might be the only way to get 100% peace of mind. The last thing you want is some crap lurking around on your system. Best of luck..