Computer freezes with new memory.

jinwk001

Junior Member
Aug 31, 2007
6
0
0
Hi, I've recently built a new computer using some old parts and everything turned out great. Memory was a little low for todays standard so I decided to upgrade to 16gigs of ram from 4 gigs. After the upgrade I seem to get weird freezes during game play, videos, and downloading files. I have 4 sticks of 4gig G.Skilll DDR3 PC3-12800 1600MHz Dual channel F3-12800CL9D-8GBRL.
I've tried using just 2 sticks of ram at a time and still got freezes. I replaced the ram with my old sticks of 2gig corsair(total of 4 gigs) and don't have any problems.
My motherboard is a ASUS P7P55d-e LX and my processor is i7 870 2.93GHz. I have upgraded the motherboard bios to its latest firmware.
Is there anything I need to change in bios with the new ram? Perhaps change voltages or something? Any inputs appreciated.
Thank you.
 

ShintaiDK

Lifer
Apr 22, 2012
20,378
145
106
The memory should work out of the box. Did you fiddle with BIOS in the old days? Try reset your BIOS to default settings and see if any difference.
 

VirtualLarry

No Lifer
Aug 25, 2001
56,571
10,206
126
When you say "freezes", do you mean hard locks (mouse stops moving), or temporary pauses, like apps stop responding for 10 seconds?

You might have knocked a SATA cable partially loose, when you changed your memory.
 

jinwk001

Junior Member
Aug 31, 2007
6
0
0
The specs on my old ram is 2048MB 1600MHz CMD4GX3M2a1600C9.
By freeze I mean the screen is what it was last doing before it stopped. I hear no sound and I cannot move my mouse. I press the numlock button and nothing happens. Have to force restart using power button. Never messed with the bios expect update the firmware. The motherboard I bought new as well actually.
 

Emulex

Diamond Member
Jan 28, 2001
9,759
1
71
the voltage of the new memory is what? 1.5V? 1.35V?

1.5V is max (lowest quality) that should be acceptable
 

jinwk001

Junior Member
Aug 31, 2007
6
0
0
Ok I've done a bit of trouble shooting to isolate the problem and have an update.
To start my original configuration was;
I7 870 2.93GHz CPU
Radeon 5850
ASUS P7P55d-e lx motherboard
4GB(2x2GB) 1600MHz Corsair Dominator
x2 Kingston HyperX 3K 120 GB SATA III 2.5-Inch 6.0 Gb/s Solid State Drive in Raid 0
1 7200 2TB Seagate harddrive
Standard CD/DVD Drive
Antec 620 Kuhler for cpu cooling
Wireless card
5 Case fans
600W Thermaltake PS.

Worked great although it had a little hiccup trying to boot when first powering on. It would power on, fans start spinning, then turn off for like 1 second then turn back on fully operational. Upgraded the RAM and then it all started...

Seems like the problem most occurs when I am trying to watch a video on youtube/netflix.
I have other programs running in the background. Haven't had time to extensively test while gaming but I will do that next.

So now I have tried replacing the video card with a GTX 550 TI.

I even put the old ram back in and still get freezes(Although I got freezes before the ram upgrade when watching netflix but I assumed that was a netflix specific problem due to lack of ram because I could play league of legends for 8 hrs straight and have done OCCT CPU test for 4 hours before without freezes)

I thought it maybe a power issue so I unplugged 3 case fans, the spare 7200rpm hd, and the CD drive. (Fix the delay boot problem but no the freezing problem)

I've tried using the new G.Skill ram in both 4 and 2 stick configuration using the proper slots according to the motherboard manual. Haven't tried 1 slot config yet...

Seems to always freeze after putting on a 720p Video on youtube for around 10 - 15 minutes while dling a game on steam. (This has been my usual way to test for freezes after any config changes)

I thought maybe it could be that the onboard sound was stealing too much resources and tried adding my Creative X-Fi soundcard when I unpluged the 3case fans,HD, and Cd drive. Still got freezes.

Right now I do not have a youtube video running or any downloads and I was able to finish my post without my computer freezing. I do have OCCT running CPU: Linpack with 90% memory use so far for 30 minutes without any freezing issues although the computer is a bit sluggish which is to be expected.

I've burned the memtest86 iso image to a cd and tried doing the test but cant seem to get it to work. I get to the Memtest86 screen where I have to choose 1 for memtest v4.0 or 2 for memtest 3.5 and after I choose 1 it says "Memtest loaded... Ready" then just stops.
I've tried pressing every key on my keyboard and waiting 10 minutes with no response.

I will continue to run OCCT test but I dont think its the CPU. Both of my GPUs could be broken and im starting to think its not a memory issue. Maybe power? Why doesn't it freeze while I'm doing the test though? Its got to be more resource extensive than a youtube video.

Any tests I can conduct to better isolate this issue? Has anyone had a similar problem?

Also to answer Emulex's question, yes it is 1.5V for the memory. Are you asking what it is set in the bios as? What should I set it to in bios?

Anyways thanks for the replys. I'm really baffled and quite frustrated with this issue. Really gives me a headache. Really makes me consider buying a MAC :(
 

Emulex

Diamond Member
Jan 28, 2001
9,759
1
71
check that the system is actually running the ram at the right voltage and speed.

Drop the ram speed down to see if it stabilizes or rma the memory.
 

jinwk001

Junior Member
Aug 31, 2007
6
0
0
Update.
Checked the voltages and speed. Both look correct. 1600 and 1.5V.
I will test the lower ram speed but I still seem to get the freezes with my old ram when watching movies just left often.
Any video whether its streamed online or a HD video file causes freezes most often. Happens after watching for about 10-15 minutes.
Played league of legends for 5 hours with no freeze.
Played counter strike for about an hour before I got a freeze.
After that I did a OCCT test using the power supply test. Rendering a graphic model at 1920 x 1200 for 2 hours using 100% resources WHILE leaving a download on WITHOUT a freeze. Im kind of confused here...What is the difference between playing a video file and rendering graphics? I can post results if requested.
Does this seem like a graphics card issue to anyone? I will do another GPU and leave it on while I sleep.
 

ShintaiDK

Lifer
Apr 22, 2012
20,378
145
106
Youtube video uses flash. Make sure flash and GFX drivers are fully updated. And/or try disable flash hardware acceleration.