Computer Crashes while Gaming Due to Asus Amd Radeon R9 280X 3GB 384Bit GDDR5

[korhag]

Hello All,

Here is my computer.

G.Skill RipjawsX 16GB(2x8GB) 1600MHz DDR3 Ram
Cooler Master Hyper 212X ?ntel 2011/1366/1156/1155/775 AMD FM1/AM Competible CPU Fan
Asus Amd Radeon R9 280X 3GB 384Bit GDDR5 (DX11.2) PCI-E 3.0 Graphics Card
Intel Core i7 4790K 4GHz 8MB Cache LGA 1150 Processor
Seagate Desktop SSHD 2TB 7200RPM + 8GB Hybrid SSD Sata 3.0 64Mb 3.5" Hard Disk
Cooler Master B 600W %85 Efficent Active PFC 120mm Fan Power Supply
Zalman Z3-PLUS(BL) USB3.0 Midi Tower
MSI Z97 GAMING 5 Intel Z97 3300MHz(OC) DDR3 LGA1150 ATX Motherboard
Philips 243V5LHAB/00 23.6" 5ms (Analog+DVI+HDMI) Full HD Led

My problem is while I'm gaming the computer crashes and I need to shut down/reset after that. I think it is GPU related because, the screen froze with some brown/red/stripes bur for example I can keep talking via with Skype. So I guess this means CPU works fine at that time only GPU having problems because I don't get any visuals. And it is almost random. Sometimes it doesn't do that for 2-3 hours sometimes in 1 hour.

Click to see the PROBLEM

Anyway I read and tried a few things. But none of them completely solved my problem. And I'm not sure if I did it right.

The one I believed to be helpful was changing the Clock settings of the GPU. And I have some questions about this.
SCREENSHOT


For Graphics Card Info


Catalyst Control Center

As you can see, with both Trixx and AMD Cataylst Control Center I see the same values for my downgraded clock settings (My Set Values are: 800/1500, Default is 1070/1600). But When I check the the GPU-Z it shows the maximum values as 1070/1600.

So I believe this is where my problem lies. I would be grateful if anyone can help me about how I can change and force my Graphic Card to obey the Downgraded Clock settings or any other solution for this problem.

I didn't overclocked it. As contrary I tried to underclock from its default settings to get rid of this problem. But it seems I can't change the default settings. Because as you can see GPU-Z it still says the current settings = default settings on contradiction to both TRIXX and Cataylst Control Center.

And I can still play games with ultra settings until it crashes. So I don't believe it is fried. Not yet at least .

I hope someone can help me. I don't know much about how to overclock or underclock and it seems I can't change my default settings (which is 1070/1600). I see some guy solved his problem by changing it to 1000/1500 but even I change it from CCC and Trixx it seems GPU-Z insist the settings is still 1070/1600. So I believe this is where the problem lies. If only I can find a way to change this settings for certain.

Please let me know if I can provide any other information to help you to understand or help me about this.

Thanks in advance to everybody.
Regards,

 

[Tuna-Fish]

That does look like a GPU problem. Most of them are not caused by hardware issues, but faulty drivers. What drivers are you using? Have you updated to the newest ones?

If it is not a software problem that is solved by updating drivers, and your GPU isn't stable at stock clocks, the solution is not to downclock, it's to return the card under warranty for a replacement.

 

[korhag]

That does look like a GPU problem. Most of them are not caused by hardware issues, but faulty drivers. What drivers are you using? Have you updated to the newest ones?

If it is not a software problem that is solved by updating drivers, and your GPU isn't stable at stock clocks, the solution is not to downclock, it's to return the card under warranty for a replacement.

Hello, and thanks for the answer. As you can see in the Screenshots. I try to Downclock. But I can't command my graphics card. It does as it likes. As you can see both CCC and GPU-Z screenshots the current values are same with default values and not the ones I set.

To be honest I don't know much about downclock/overclock. So If anyone can tell me what I'm missing while trying to Downclock it would be great.

Thanks again

 

[Jaydip]

Ok, how are you trying to downclock it? I prefer MSI afterburner.Another thing download "whocrashed" and after a crash you run this utility and hit analyze, it will report the faulting module name(for graphics related it should be the graphics driver).

 

[korhag]

Thank you for your answer. I am trying to downclock the GPU so I just changed the Catalyst Control Center settings to Downclock it. Isn't it enough? (Again sorry for my lack of knowledge about the topic but I assumed when I change settings it would have some effect?)

But I will try this MSI afterburner and whocrashed. Thanks again.

Any more help about downclocking is highly appreciated.

 

[Jaydip]

Just a hunch are you running the CCC as admin? (it's been some time I have looked into it so the question may be a bit naive ) still I would recommend msi AB over CCC any day.

 

[night.fox]

what game you playing? have you tried to cmos clear your motherboard? there should be also vbios switch selector on your 280x. switch beside the crossfire fingers. try switching that to others. i have experienced this before and somehow i found out that the other vbios is kinda like faulty and after reflashing, it all ok after.

but dont flash yet, try switching your vbios switch on your gpu while it is off. then start and try to play. same thing thats crashing you.

how old is your psu by the way? cpuld be also psu related. try to check all your connectors

 

[korhag]

Thanks for answers. I'm at office right now. As soon as I went to home I'll try all this.
But what do you mean by Crossfire Fingers?
And no I didn't do Cmos Clear (?) my motherboard. To be honest I even don't know what is that mean but I will read and learn about it asap.
Thank you at least you give me something to work on when I'm stuck just by myself.

To be hones I gathered this computer only 2014 August. So If they are faulty manufactured there shouldn't be any problem. But I couldn't use the computer until now as much as I want. At first I didn't take it serious because I wasn't playing that frequently. But now It is really frustrating/concerning.

The crashed games until now is like this (and more or less every game I try to play in that computer):
Borderlands 2
Dark Souls II: Scholar of the First Sin (Surprisingly didn't do with original Dark Souls II which I played 190< hours)
Wasteland 2 (?! Graphics are not even demanding)
Witcher 3 (Crashing very frequently)

I played Bioshock Infinite and played the all game but didn't crashed even for once (As far as I remember).

Is there somekind of Benchmark test you can suggest which I can make it work while I'm at the office. Maybe with GPU-Z logger I can keep track what is going on with the Graphics Card. But I don't believe it is temperature related problem. Maybe about voltage.. I don't know. But I will try the bios when I go to home. Thanks again.

 

[korhag]

Just a hunch are you running the CCC as admin? (it's been some time I have looked into it so the question may be a bit naive ) still I would recommend msi AB over CCC any day.

Sorry I missed this one. No I didn't run it as admin. It start with windows. Now it sounded silly when you asked that, I should checked that one I guess...
But may I control my Graphics Card with msi AB?

 

[Jaydip]

Sorry I missed this one. No I didn't run it as admin. It start with windows. Now it sounded silly when you asked that, I should checked that one I guess...
But may I control my Graphics Card with msi AB?

Yes you can control all settings via msi AB. Reading your earlier post it seems when the graphics are demanding(you mention you crash very frequently in witcher 3) the system just can't keep up.Definitely check the PSU as night suggested if these fixes we suggested doesn't fix it.

 

[korhag]

Thanks all the help and information really appreciated.

Any idea how can I check PSU? When I check the GPU-Z sensor readings before crash. Even when the GPU is loaded %99 the Voltage look like OK. Although I may not be the person talk about this things. But I didn't start Logging of GPU-Z and checking the last readings afterward. Or use something like whocrashed. Which both I'll do to define the problem more accurate.

 

[Tohtori]

Classic VRAM corruption crash. Lower memory clocks or raise memory voltage if you want to hassle with the card but... RMA time I'd say.

 

[korhag]

The thing is even with MSI Afterburn I can't change my GPU clock settings. Default is 1070/1600 and I want to Downclock it to 1000/1500.

I tried Catalyst Control Center, MSI After Burner, Saphire Trixx but no matter how I did it it always stay same as 1070/1600.

I run them Administrator. I rebooted. Uninstalled/Reinstalled.

Any help or suggestion welcome,
Thanks in advance

 

[Oyeve]

I had a similar issue with my 290. Kept freezing then crash. I used MSI AB and kicked the fan to 47% minimum and the issue went away.

 

[Elixer]

Classic VRAM corruption crash. Lower memory clocks or raise memory voltage if you want to hassle with the card but... RMA time I'd say.

Yeah, the only solution I see for this is to RMA it.

 

[korhag]

I solved the problem with a youtube video.

Thanks for the answers and your help.

 

[KingFatty]

Ah that video had a retro chiptune that was fun/nostalgic to listen to.

So replacing the BIOS solved the issue? Or did you just re-flash the same exact BIOS that was already on the card (which perhaps was corrupted in some way)?

Did you ever try moving the BIOS switch on the video card to the second setting instead of the first?