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CompUSA return policy

P

PScherer79

Member
I am looking to purchase an LCD TV from CompUSA but wasn't sure if it was returnable if opened. Taken from ComUSA return policy:

"If you are not satisfied with a product you purchased from us and you return the product with the original receipt or invoice within 21 days from the original purchase or invoice date, you may exchange the product or receive a refund, except as explained below. Computers, monitors, printers, projectors, camcorders, cameras, and GPS/Navigation systems may be returned within 14 days from the original purchase or invoice date and may be subject to a 15% restocking fee if opened (unless defective). Opened software, games, and videos may only be exchanged for the same title. Opened service parts, motherboards, and processors may not be returned for refund, but may be exchanged, if defective. Labor, installation services, and shipping charges are non-refundable. All items must be in new condition, with the original box, packaging, manuals, accessories, and UPC code... "

It is the last line that is questioning me.

Will CompUSA accept a LCD TV return within 21 days if opened?
 
Originally posted by: PScherer79
I am looking to purchase an LCD TV from CompUSA but wasn't sure if it was returnable if opened. Taken from ComUSA return policy:

"If you are not satisfied with a product you purchased from us and you return the product with the original receipt or invoice within 21 days from the original purchase or invoice date, you may exchange the product or receive a refund, except as explained below. Computers, monitors, printers, projectors, camcorders, cameras, and GPS/Navigation systems may be returned within 14 days from the original purchase or invoice date and may be subject to a 15% restocking fee if opened (unless defective). Opened software, games, and videos may only be exchanged for the same title. Opened service parts, motherboards, and processors may not be returned for refund, but may be exchanged, if defective. Labor, installation services, and shipping charges are non-refundable. All items must be in new condition, with the original box, packaging, manuals, accessories, and UPC code... "

It is the last line that is questioning me.

Will CompUSA accept a LCD TV return within 21 days if opened?
Click to expand...

Your looking at the wrong lines!
14 days, 15%
Call them!
The last line tells you to send "everything" back packed exactly as it was shipped to you.
 
the return policy is printed on the back of their receipts
it differs for different kinds of products: ie computer componenets, tv's and lcd's as compared to mice games etc.
woodbutcher is prob right

i don't like shopping at compusa personally
their prices are too high
 
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