Compiling FAQ for webhost. need some questions...

[MikeMike]

what questions would you guys ask?

i dont want like

"why should i choose you" that is not a FAQ question.

something like

"What are your server specifications"
A: Our server is a 3.0ghz Intel P4 with 1024mb ram and 80gb hard drive space. (provide link to alertra)

"What type of a network are you on."
A: Our servers are located in the NAC network center. (provide link to network specs)

"How reliable are your servers?
a: Our servers are 97%+ stable (alertra link)

"What management panel do you offer?" (i need a different way to word this)
A: We offer Cpanel

i need some more ideas.

MIKE

 

[DeviousTrap]

Originally posted by: nourdmrolNMT1


"What control panel do you provide ?" (i need a different way to word this)
A: Account management is done though cPanel. For more information see <cpanel.net>

What are you nameservers?
What are you mail servers and how do I check webmail?
Do you have offsite data backups?
Setup Time....?
What is your tos?

I can think of a few more but I gotta run

 

[WannaFly]

Originally posted by: nourdmrolNMT1

"How reliable are your servers?
a: Our servers are 97%+ stable (alertra link)

Q: Why only 97% when everyone else is 99%?
A: ...

 

[MikeMike]

Originally posted by: WannaFly

Originally posted by: nourdmrolNMT1

"How reliable are your servers?
a: Our servers are 97%+ stable (alertra link)

Q: Why only 97% when everyone else is 99%?
A: ...

because it was a number, and currently the server is actually 100% stable, no downtime yet

MORE!!!

MIKE

 

[MaxDepth]

Where are you located?
Do you specify 24/7 service, if not what is the expected TTR (time to resolution)?
How long have you been in business?
Do you have a business license in your state/ region/ country?
Is your system clustered? Do you have fallback servers?
Do you support MS SBS? Or just Frontpage 2000 extensions?

 

[rudder]

Can I host pr0n or warez?

 

[MikeMike]

Originally posted by: rudder
Can I host pr0n or warez?

that goes in with the TOS'

MIKE

 

[djheater]

What's my http root?

Seriously, even better would be a link to a faq on uploading documents and or scripts.

Assume that the FAQ will be read or can be pointed to as a reliable source for the dumbest user you've encountered.

 

[Yax]

Being that I'm not gay, I would prefer you call it FUQ instead of FAQ.

 

[bmacd]

linux or windows?
limit of subdomains?
what kind of help is offered...telephone/irc/email/web tickets, etc.
installed software on the machine?
how many servers run the webserver?
how often are backups performed?

-=bmacd=-

 

[RossMAN]

Originally posted by: bmacd
linux or windows?
limit of subdomains?
what kind of help is offered...telephone/irc/email/web tickets, etc.
installed software on the machine?
how many servers run the webserver?
how often are backups performed?

-=bmacd=-

Good questions.

 

[MikeMike]

thank you. these are helpful. i have a lot assembled in my webpage, but its just a forum, as my webpage is not finished so i just have a forum up, but no one is posting any questions. i need to get everything ready.

MIKE

 

[mugs]

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