compgeeks == :thumbsup;

AkumaX

Lifer
Apr 20, 2000
12,648
4
81
order a case from compgeeks, arrives and looks great. install components, fire it up, no go. replace motherboard, fire it up, no go. switch psu's, works!

call compgeeks, talk to operator. operator asks what do i need, and i reply i have a question about my order. puts me on hold for 15 min, talk to a csr. tell them the psu in my case is dead. puts me on hold for 20 min. talk to tech guy, he asks if i could wait since im next in line. i say ok, puts me on hold for 20 min. tech guy comes back, i tell him my psu is dead. he says ok ill issue you an rma #. then he says since you've been waiting patiently for so long, he'll go ahead and just ship me a new psu, and i don't need to send anything back. YAY!


cliffs notes: free psu for waiting too long


edit:

update!!! wtf, i got my psu TODAY. wtf!!!! i probably made that phone call around 3:00pm yesterday on 10/27. and its here, today, 10/28. WTF :thumbsup::thumbsup::thumbsup::thumbsup:
 

AkumaX

Lifer
Apr 20, 2000
12,648
4
81
Originally posted by: Spikesoldier
god you were on hold for like an hour

well, i didn't really mind, since the entire time i was on the phone (almost an hour) vs. the time i was actually talking to someone (about 5 min), the entire hold time was spent leaving the headset on spkrphone while i was browsing the internet
 

AyashiKaibutsu

Diamond Member
Jan 24, 2004
9,306
4
81
Originally posted by: AkumaX
order a case from compgeeks, arrives and looks great. install components, fire it up, no go. replace motherboard, fire it up, no go. switch psu's, works!

call compgeeks, talk to operator. operator asks what do i need, and i reply i have a question about my order. puts me on hold for 15 min, talk to a csr. tell them the psu in my case is dead. puts me on hold for 20 min. talk to tech guy, he asks if i could wait since im next in line. i say ok, puts me on hold for 20 min. tech guy comes back, i tell him my psu is dead. he says ok ill issue you an rma #. then he says since you've been waiting patiently for so long, he'll go ahead and just ship me a new psu, and i don't need to send anything back. YAY!


cliffs notes: free paper-weight for waiting too long

fixed. You were going to get a new PSU anyway all you got extra was a dead one...
 

JDub02

Diamond Member
Sep 27, 2002
6,209
1
0
their customer service sucked for me. I had 2 tickets in and never got a response.
 

AkumaX

Lifer
Apr 20, 2000
12,648
4
81
Originally posted by: AyashiKaibutsu
Originally posted by: AkumaX
order a case from compgeeks, arrives and looks great. install components, fire it up, no go. replace motherboard, fire it up, no go. switch psu's, works!

call compgeeks, talk to operator. operator asks what do i need, and i reply i have a question about my order. puts me on hold for 15 min, talk to a csr. tell them the psu in my case is dead. puts me on hold for 20 min. talk to tech guy, he asks if i could wait since im next in line. i say ok, puts me on hold for 20 min. tech guy comes back, i tell him my psu is dead. he says ok ill issue you an rma #. then he says since you've been waiting patiently for so long, he'll go ahead and just ship me a new psu, and i don't need to send anything back. YAY!


cliffs notes: free paper-weight for waiting too long

fixed. You were going to get a new PSU anyway all you got extra was a dead one...

funny ;)
 

RobCur

Banned
Oct 4, 2002
3,076
0
0
an employee of compgeeks, no doubt. NEWEGGS is 100 times better, why bother with these trashbag?
 

Gurck

Banned
Mar 16, 2004
12,963
1
0
Compgeeks is good imo, but they do have a lot of very low quality stuff at very low prices that you need to not be tempted by.