Compatibility report: The computer started using the windows installation media.

Bat123Man

Member
Nov 14, 2006
191
4
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I started off downloading the Microsoft 64-bit upgrade tool, and selecting "Upgrade this PC". As many users have reported, the tool came back with "Something Happened". So instead, I selected the other option and downloaded the 64-bit Pro version of Win10 to upgrade my 64-bit 8.1 Pro. I selected the option to have the files end up on a flash drive (Sony 32 GB stick). All of that went smoothly. Then I ran CCleaner to make sure I had a relatively clean system (removes temp files, etc.), and launched SETUP from the stick.

After it asked me to Confirm that it was going to zap Media Center which is no longer available for Win10, it checked for Upgrades. When that was complete, it rebooted and came up with a big "Install Now" button. I clicked it, and it asked what type of install I wanted to do; Upgrade or Custom. It heavily suggested I do an Upgrade as it implied that I would have a brand new system with no previous apps selecting Custom. I selected Upgrade, whereupon it returned an error message :

"Compatibility report: The computer started using the windows installation media. Remove the installation media and restart your computer so that windows starts normally. Then, insert the installation media and restart the upgrade. (Do not select Icustom [advanced] to perform an upgrade Icustom [advanced] installs a new copy of windows and deletes your programs and settings.)"

I pulled the stick, and tried to continue, and it told me that it could not find the media. I put the stick back in, but then it said it couldn't find the driver. The dialog box looked like it came from Win95. I tried a bunch of things, and then managed to get back to the original "Install Now" button, and with no stick in the USB drive, tried to continue. No dice. Stick back in, no dice. Finally with the stick out, I clicked on the X to close the Window, and it said it might reboot the computer (it actually said "might"). I figured I was pooched at this point, but clicked OK. Computer restarted, I had my fingers crossed that it would boot back into 8.1. It didn't, instead it said, "Upgrading Windows", and successfully upgraded my computer to Win10.

When Win10 started up, it looked like it was from the 90's. 1024*768 on my 27-inch LCD. I waited for about 10 mins because I could see Win10 was still updating drivers. When it was done, I still had the "Microsoft Basic Video Driver" with no option in the Display panel to change it. I went into Device Manager, and saw that my Nvidia 570 had a yellow ! beside it. I right-clicked, and selected "Update Driver". Win10 responded that the best driver was already there, but then said I needed to reboot. Upon restart, back to glorious 1920*1080. Upgrade complete.

Thought I would post this in case someone else was getting grey hairs.
 
Last edited:

RampantAndroid

Diamond Member
Jun 27, 2004
6,591
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Upon restart, back to glorious 1920*1080. Upgrade complete.

Thought I would post this in case someone else was getting grey hairs.

I've posted about this a few times. The default nvidia driver is awful...and requires a reboot.
 

Sabrewings

Golden Member
Jun 27, 2015
1,942
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I pulled the stick, and tried to continue, and it told me that it could not find the media. I put the stick back in, but then it said it couldn't find the driver. The dialog box looked like it came from Win95. I tried a bunch of things, and then managed to get back to the original "Install Now" button, and with no stick in the USB drive, tried to continue. No dice. Stick back in, no dice. Finally with the stick out, I clicked on the X to close the Window, and it said it might reboot the computer (it actually said "might"). I figured I was pooched at this point, but clicked OK. Computer restarted, I had my fingers crossed that it would boot back into 8.1. It didn't, instead it said, "Upgrading Windows", and successfully upgraded my computer to Win10.

When you say "tried to continue," what exactly did you do? I pull the stick but the only option on that screen is "close". After that, I try closing out the whole installer and see the message you mention that says it "might" reboot, but when it does it just goes into Windows 7 again.

Do I need to have the BIOS set to boot to USB first again?
 

Sabrewings

Golden Member
Jun 27, 2015
1,942
35
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When you say "tried to continue," what exactly did you do? I pull the stick but the only option on that screen is "close". After that, I try closing out the whole installer and see the message you mention that says it "might" reboot, but when it does it just goes into Windows 7 again.

Do I need to have the BIOS set to boot to USB first again?

Never mind. I was expecting something different than reality. Trying off USB now.
 

Bat123Man

Member
Nov 14, 2006
191
4
81
When you say "tried to continue," what exactly did you do? I pull the stick but the only option on that screen is "close". After that, I try closing out the whole installer and see the message you mention that says it "might" reboot, but when it does it just goes into Windows 7 again.

Do I need to have the BIOS set to boot to USB first again?

What was blocking me was that my computer automatically booted off the USB stick after it had transferred the setup files. So even though the error message was long and overly complex, the basic message was, "pull your stick, and reboot".

When I was trying to continue, I was clicking anything it would let me click, pulling and replacing the USB stick, basically trying to avoid rebooting. What I should have done was just pulled the stick and clicked the X to close the window. As far as I can tell, you do need to boot from the USB stick initially, so if you haven't done so, you do need to modify your BIOS to boot from the stick. The setup uses the first reboot to transfer the files to your HD. After that, it reboots and expects to boot from those files to complete the setup, so once you get that mesage, pull the stick, reboot, and you should be good to go.

The easiest way around this for you is probably to either create an ISO you can mount, or else create a DVD instead of using the USB stick. Then you will always have a bootable DVD, which is certainly not a bad idea. And I do remember the last time I installed Windows via DVD, the installation was smart enough to tell me "OK, remove your DVD and the computer will reboot" so that I did not encounter the stick problem.