Company using USPS "media rate" to ship hardware...anyone to complain to?

[Kwad Guy]

Just got a couple of firewire cards from Computers123...They were shipped to me USPS "media rate", which is illegal (only videos, music, books qualify for media rate). This wasn't an isolated mistake...Lots of people report the same thing from Computers123...

This pisses me off on several levels, not least of which is that Computers123 takes no responsibility for their shipments unless you purchase insurance at extra cost. So if the USPS were to actually intercept a fraudulent "media rate" package, *I* would be out of luck as the recipient. It also pisses me off because it'll ultimately lead to higher media rate costs...

My question is: Is there anyone at the USPS I can complain to to dime these guys out? I purposely didn't even open the package they sent, thinking I could show it to someone and demonstrate what they're pulling...It's got a computer printed label/barcode/postage, so it's traceable.

Probably a waste of my time...I doubt I could find anyone who could give a darn...But figured I'd ask just in case there's a current/former USPS employee here who knows something about it...

Kwad

 

[brtspears2]

I got my Microsoft replacement mouse via Media Mail too.

 

[GoingUp]

talk to moonbeam about it... for some reason I think that he has defended the USPS in the past and may work there.... which would explain a lot....

 

[Lore]

Talk to your nearest post office and communicate it with their Postal Inspectors. Microsoft has been doing that for a while too, sending out their warranty products via media mail which is illegal. That's probably one reason why the USPS is always in the red...

 

[Lucky]

Originally posted by: Lore
Talk to your nearest post office and communicate it with their Postal Inspectors. Microsoft has been doing that for a while too, sending out their warranty products via media mail which is illegal. That's probably one reason why the USPS is always in the red...

usps has money out the ass now that they've shed jobs and found that nasty pension problem that was draining their bank account.

 

[fr]

Buy.com ships game controllers using media rate too. I've sent books sold at Half.com using media rate and they never checked or asked at the post office and it really wasn't obvious it was a book.