COM Surrogate has stopped working

[TroyEade]

I have Windows 7 64 bit. Recently everytime I start the PC I get the error:

COM Surrogate has stopped working

Problem signature:
Problem Event Name: APPCRASH
Application Name: DllHost.exe
Application Version: 6.1.7600.16385
Application Timestamp: 4a5bca54
Fault Module Name: msmpeg2vdec.dll
Fault Module Version: 6.1.7140.0
Fault Module Timestamp: 4a5bdff2
Exception Code: c0000005
Exception Offset: 00000000000a80f5
OS Version: 6.1.7601.2.1.0.768.3
Locale ID: 2057
Additional Information 1: 27c1
Additional Information 2: 27c1a1b50a2a9198025b6b2d546967aa
Additional Information 3: 5c74
Additional Information 4: 5c74a8b9fbbb2ed147021765efde98e1

Had a look at google and it seems that this affects people browsing there pics. However I can browse my pics with thumbnails on without any errors and this problem only occurs when I boot up, also don't have Nero installed. Rather not turn off DEP, prefer to cure the problem not the sympton.

Any ides please?

 

[Bubbaleone]

This link: Windows 7 DLL File Information - msmpeg2vdec.dll has the details on the faulting module. There are 14 Windows system files that are automatically loaded when msmpeg2vdec.dll is loaded. If one of those other 14 files is corrupted or missing, msmpeg2vdec.dll won't be loaded.

If you've just recently begun seeing this error I'd suggest first running CHKDSK followed by SFC, from an elevated command prompt, which will eliminate disk and file system errors as well as corrupt system files as possible culprits.

If the error persists see this article: Fix for COM Surrogate Has Stopped Working Error. In particular; read the last section on turning off DEP for "dllhost.exe".


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