Clueless customers, they say the darned'est things!

[LordRaiden]

Had a customer call into the office today all peaved off that he couldn't get onto the internet. When I asked him how he knew, he said that the Crisco Company Roto-Rooter was dark and didn't have the normal blinky things on it. (he was refering to their Cisco 1705 router) Hence he couldn't get onto the internet. Turns out he had unplugged the router in favor of his new coffee machine. This of course because his IT guy didn't think that their roto-rooter was an important piece of hardware.

Anyone else have issues like this? I seem to get them a lot. I know there are dumb customers, but this is rediculous. But hey, as long as they pay their bill, I guess it's ok.

 

[Spac3d]

Wow!:Q

Those sort of people shouldn't be able to breed

 

[xXgambitXx]

I assume you've seen all these

 

[Demon-Xanth]

Seen them? I have FOUR submissions!

 

[jlee]

Originally posted by: Demon-Xanth
Seen them? I have FOUR submissions!

lol...

 

[LordRaiden]

In the last 4 weeks I probubly could have made 20 submissions to that list! :Q

The part that kills me is that their IT guy even said that their router wasn't an important piece of hardware!

 

[SSP]

Originally posted by: xXgambitXx
I assume you've seen all these

Email from a customer:
I've bought a stolen CDD3610 which didn't come with any software or cables. Could you please send that to me? I presume I do have the full 12 months warranty?

Buahaha.

 

[LordRaiden]

OH gads. Please tell me that they at least got locked up for stupidty!!

 

[Platypus]

Originally posted by: LordRaiden
In the last 4 weeks I probubly could have made 20 submissions to that list! :Q

The part that kills me is that their IT guy even said that their router wasn't an important piece of hardware!

You still able to hack windows boxes?

 

[LordRaiden]

You still able to hack windows boxes?

No need to anymore. I'm now one of those technology managers that everyone hates, curses at, and sends death threats to. I'm also the same guy who controls if you get your yearly bonus or not. Gads, I love being the company Technology manager! hehe.

 

[eplebnista]

 

[ElFenix]

"thats your monitor"
"then whats the box sitting on the floor"
"thats your computer"

 

[yoda291]

I've had people full blown scream at me insisting their mousepad was malfunctioning and not the mouse that was dropped into a cup of coffee.

and my favorite.

Very Irate Client pissed the entire time:
"Do you have my file?"
"Excuse me?"
"Do you have the file I was working on?"
"We have server backups if that's what you're asking."
"Fine, whatever, I need my file back"
"I'd be happy to restore your data for you, could you tell me when the last time you saved the file was?"
"I didn't save it, you have it".
"Ok sir, if you could tell me the name of the file, I can look for you"
"I didn't give the file a name, you guys have it."
"uh, when did you start this file?"
"About 20 minutes ago." <- DANGER WILL ROBINSON!
"And what happened since then?"
"I turned off my computer for a second and when it came back on, my document wasn't on the screen anymore"
"Sir, did you save your file?"
"Why should I save my file, you guys took it".

...3 hours later...explaining the whole time we didn't steal any damn file and checking his temp files for some scrap of it.
"Sir, for the 300th time, if you didn't save your file, we cannot get it back for you."

^ Classic example of stupidity...3 hours to try and recover a 20 minute document.

 

[EvilYoda]

I'm consistently surprised at the stupidity of the human race...I just can't believe that people can be that stupid.

 

[kermalou]

go to poland.....

 

[LordRaiden]

Oh, lighten up on the Polish people. They're not actually that stupid. But I have seen some people in america that are very stupid.

Take your A-typical blonde who is totally without a clue, yet thinks they're Bill Gates and know everything about computers! They're frustrating to deal with.