Citrix NT server problem

[bernse]

I am not a network guy, but I have a question that hopefully someone here can help me with. Forgive me if I sound like an idiot, as I do not know how common this type of system is in the world.

Our office PCs run a remote "desktop" via Citrix Network server. Basically, its like we have another "desktop" ontop of the std Win2000 desktop... an in this other desktop you run all the applications you can on your own "local" desktop, albeit slower... since its just on a ISDN line to the coast to the Network host computer.

ANYHOW, there is a "rogue" Internet Explorer session running on the NT server desktop. Basically, its at full-screen so there is no "X" to cancel the session in the server... its not there. Normally, I would ctrl/alt/del to the task manager and cancel it there, but since it is in the "server" desktop, I get no IE to kill, just the server session which it is in. And if I "cancel" the remote NT session, the IE explorer is back where it was when cancelled. I suspect someone at the "server" could terminate it there, but the computer room guy is gone. There has got to be a way to cancel the session from here, isn't there?

 

[Nothinman]

If you right click on the task bar and hit Task Manager you should get the task manager running on the Citrix server.

 

[dbwillis]

When I bring up Task manager on my citrix desktop (Im on nt4, Citrix is on 2k Adv Serv) it brings up only the processes for my user ID.
The option to show all processes is greyed out.
Will F11 un-full screen? it does for me, or maybe if you can get into the Citrix Admin app, you can kill the iexplore.exe process?
Maybe try the pskill from sysinternals..ive used it a few times, but youve got to have perms

 

[bernse]

I ended up getting someone with some admin abilites where the server is to kill the IE session. I did check after the fact, and right clicking on the task bar of the session window gave the option of a task manager. I will try that if the problem arises again.

Thanks