- Jul 16, 2001
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New York-based Citigroup said UPS, the world's biggest package carrier, lost the tapes while shipping them to an Experian credit bureau in Texas.
The tapes covered CitiFinancial branch network customers and about 50,000 customers with closed accounts from CitiFinancial Retail Services. Customers of CitiFinancial Auto and CitiFinancial Mortgage are unaffected.
Citigroup, the world's biggest bank, on Saturday mailed a letter to customers about the problem. It said it has received no reports of unauthorized activity, and said there is "little risk" of the accounts being compromised.
New York-based Citigroup said UPS, the world's biggest package carrier, lost the tapes while shipping them to an Experian credit bureau in Texas.
The tapes covered CitiFinancial branch network customers and about 50,000 customers with closed accounts from CitiFinancial Retail Services. Customers of CitiFinancial Auto and CitiFinancial Mortgage are unaffected.
Citigroup, the world's biggest bank, on Saturday mailed a letter to customers about the problem. It said it has received no reports of unauthorized activity, and said there is "little risk" of the accounts being compromised.
