Citigroup says UPS loses data

IGBT

Lifer
Jul 16, 2001
17,976
141
106
Text

New York-based Citigroup said UPS, the world's biggest package carrier, lost the tapes while shipping them to an Experian credit bureau in Texas.

The tapes covered CitiFinancial branch network customers and about 50,000 customers with closed accounts from CitiFinancial Retail Services. Customers of CitiFinancial Auto and CitiFinancial Mortgage are unaffected.

Citigroup, the world's biggest bank, on Saturday mailed a letter to customers about the problem. It said it has received no reports of unauthorized activity, and said there is "little risk" of the accounts being compromised.
 

:Q

<-- has Citi credit card.

:eek:

<-- realizes that it only affects retail clients

:|

<-- realizes that his accounts could be next.
 

Schadenfroh

Elite Member
Mar 8, 2003
38,416
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Take a look at UPS's and Citigroups stock price, both are up slightly on the news.
 

IGBT

Lifer
Jul 16, 2001
17,976
141
106
..with SS numbers exposed this could get messy and persist for months/years. WTF is wrong with these guys that they could be so wreckless.
 

Originally posted by: IGBT
..with SS numbers exposed this could get messy and persist for months/years. WTF is wrong with these guys that they could be so wreckless.
Well, it is UPS...
 

Schadenfroh

Elite Member
Mar 8, 2003
38,416
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Originally posted by: jumpr
Originally posted by: IGBT
..with SS numbers exposed this could get messy and persist for months/years. WTF is wrong with these guys that they could be so wreckless.
Well, it is UPS...

they have been doing stuff like this for a while, when they dont lose it, they destroy it.
 

arcas

Platinum Member
Apr 10, 2001
2,155
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As someone in another forum observed, Citibank will shell out huge bucks for armored trucks to carry their cash around but they send millions of (presumably unencrypted) customer data records via UPS. Shows where their priorities are.

The real failure here isn't UPS. It's Citibank's negligence in using available technology to encrypt their customer data before sending it off-site.