Cisco Webex sucks

[BarkingGhostar]

But that could just because I do not know how to use it, like everyone else in my company. Boss spent half and hour trying to setup a conference session with us. He kept selecting 'no password' needed but the effing system kept demanding a password. We had to fallback to using that other b-tard application called Skype.

And this from a large telecommunications company hell bent on not using proven internally developed solutions that work all the time but are retiring.

 

[nakedfrog]

I've used it pretty extensively, but only to join meetings, never set one up. Generally seems fine in that respect.

 

[dainthomas]

Works great for us, but we're switching to Microsoft's solution instead for some reason (Teams). We'll see if that gets screwed up.

 

[pauldun170]

Webex user for ages. One of those things that just "worked" for conferences. Can't recall even having to think about it.
They are pushing us to Skype for Business, which technically offers up a nicer "usage pattern".
However, in real world usage our experience it's a given that at some point your are going to get the dreaded connection quality message and you end up talking to dead air until someone on the call says "Hey are you there?"

I'm guessing that as soon as everyone gets comfortable and with Skype that they will move us to Teams.

 

[rh71]

Only problem is the user list takes up too much real estate when screen sharing. Love Webex otherwise.

 

[SamQuint]

Only problem is the user list takes up too much real estate when screen sharing. Love Webex otherwise.

You should be able to show the screen full size or maximize the screen and the participant list will not be on the screen. Also you can resize that right pane and make it narrower.

 

[SamQuint]

But that could just because I do not know how to use it, like everyone else in my company. Boss spent half and hour trying to setup a conference session with us. He kept selecting 'no password' needed but the effing system kept demanding a password. We had to fallback to using that other b-tard application called Skype.

And this from a large telecommunications company hell bent on not using proven internally developed solutions that work all the time but are retiring.

First, are you using WebEx productivity tools with the built in Outlook plug in. They have a newer version of the productivity tools that has less issues. But I have seen it where you set the preference for no password and it still adds the password anyways. You most likely will need to go into that users preferences and look to see in the "meet now" settings if there is a password there. WebEx could be using that template to create meetings using a password stored there. Also look under the preferences for scheduling templates and possibly delete any template that was created by the user. That template could contain a password requirement.

 

[spacejamz]

Our company switched from Webex to Skype last year...our team has more interaction with clients than other departments and since we had so many issues with Skype (mostly our clients had hard time connecting), we got an exemption from using Skype and have been able to keep our Webex id's....

 

[Genx87]

Skype for Business conferencing sucks. I have only been an end user for Webex. And never had an issue.We are rolling Webex out right now.

 

[s0me0nesmind1]

Careful what you wish for. I would kill to have Webex again over Skype for Business.

Our company switched from Webex to Skype last year...our team has more interaction with clients than other departments and since we had so many issues with Skype (mostly our clients had hard time connecting), we got an exemption from using Skype and have been able to keep our Webex id's....

Yeap, sounds like us. Not surprising.

 

[Ryland]

We have been using webex for years without any problems but it sounds like we are moving to BlueJeans whatever that is.

 

[clamum]

I don't think I've used that but we do use FreeConferenceCall.com at work. Ugh it's a piece of shit (strangely enough, you wouldn't think so with the word "Free" in the name). Sometimes it'll start dropping out for a second in the middle of a call, repeatedly, or be crap quality (kinda "fuzzy" audio and stuttering, like you have a dialup connection). And maybe 1/3 of the time when I dial the number the quality is so bad I gotta hang up and try again (which fixes it, thankfully).

 

[BarkingGhostar]

We were supposed to have retired the in-house solution back in Q2 but that never materialized. Early experiences with Skype for Business was a tremendous failure. Choppy communications, inability to add people on the fly to calls without being force-directed to certain numbers, etc., led to the decision to hold off for a quarter on retiring the in-house solution as they rolled out Webex. I tried to go through the idiot 'must watch this video before getting an account' but the video could never load--obviously since 200,000 people are trying to watch said video.

Personally, it is just another move to out-source things. Why continue to support the working in-house solution when you can surplus those people supporting it and pay more by paying M$ or Ci$co.