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Cisco Unified Communications Manager Administration - Ringtones for cisco phone 7961?

ViviTheMage

ViviTheMage

Lifer
I have a 7961 cisco ip phone at work, and I am trying to add a ring tone to it. We run the linux version, and all of the guides out there are for windows, anyone have any ideas on how to do it on version 7?

Cisco Unified Communications Manager Administration


We have a fellow who uses it, but we outsource actual support, and this is a rather silly question I should be able to do myself with TFTP, or something similar.
 
All you should need to do is copy the ringtone to the TFTP folder and modify the ringlist.dat file. I'm not familiar with the 7961 phones running SCCP, though, so that may not be entirely correct.
 
Problem is, i've never really TFTP'd ,so I am not sure where would I get credentials. (Are there any?) Is TFTP similiar to SSH, or telnet?
 
I figured it out :

Linux (CM v5.0 and above)

* Navigate to the Cisco Unified Operating System Administration web page.
* Select the Software Upgrades>TFTP File Management menu options
* Click the upload files button
* From the upload file pop-up window, select browse and find the new audio ring file on your personal PC
* Click the upload file button
Click to expand...
 
so we added it to the xml, now it's detected by my phone, but when we add the actual file via the browser, it doesn't work.

I can try to pull the xml off, I can, I try to pull the .raw file we added, and it's not there, anyone run into that?
 
Might be a priviledge issue. Make sure that whatever user your TFTP server is running as has access to that file. Might need to chown or chmod it.

If it's added to the ringlist and shows up in the phone's menu, but won't download despite the file existing, it's usually a permissions issue. If you're running TFTP as part of xinetd, you can add "-v -v -v" to the command arguments line in the conf file under /etc/xinetd.d/tftp. That will log all TFTP actions to /var/log/messages, or whatever your messages file is. A "tail -f /var/log/messages" as your phone is attempting to download the file will tell you why the phone isn't downloading it.
 
He does, because he overwrote the Ringlist.xml file fine.

None of us are aware of what the root password to the server is, we had a consultant set it up. We could figure it out, but I do not think I want to, if it's this big of a deal to do.
 
If you can stand the 5 minutes of downtime, reboot to init level 3 and you can reset the root password with one command.

If it's RHEL-based (Centos, etc), in grub, add "single" to the end of your boot command and it'll boot to init 3 and you can change root password with the "passwd" command.
 
Haha, we cannot stand 5 minutes of downtime. We have 22 branches coming in from the cloud using this box for calls. We have a failover one, but dropping one box, WILL take out calls, something we can't do.
 
The console and ssh give you a very limited IOSesque shell. I haven't poked around too much in the Linux system that CUCM comes with but you can't easily do anything with the core OS and if you do I'm sure Cisco won't want to support you.

Did you restart the TFTP service? Apparently it does some magic caching and if you don't do that you won't see the new files right away.
 
interesting, thanks Nothinman, I think i'll wait til we do our monthly reboots, I heard rebooting TFTP service will kick some phones?

if I restart the service, will it disrupt anything?
 
I can't imagine it would, I restarted ours a few times while doing that and no one complained. It might confuse a phone that's just booting up since the load/config download will fail, but I would think that any phones already booted should be fine.

Why do you do monthly reboots of your phone system?
 
Nothinman said:
I can't imagine it would, I restarted ours a few times while doing that and no one complained. It might confuse a phone that's just booting up since the load/config download will fail, but I would think that any phones already booted should be fine.

Why do you do monthly reboots of your phone system?
Click to expand...

We don't, we only boot when a new update is out...I said monthly, because it's far enough away i'd forget I tried to do this. Everything is in place, just need to try and restart TFTP service.
 
ViviTheMage said:
We don't, we only boot when a new update is out...I said monthly, because it's far enough away i'd forget I tried to do this. Everything is in place, just need to try and restart TFTP service.
Click to expand...

Ah, I was going to say that even the older Windows versions of CM don't need rebooted monthly. But I'm sure some admins think they know better...
 
We don't even have anyone monitoring it,if it goes down, we obviously get in touch with who needs to fix it, but we've had ZERO problems with it, since we started on version ... 3 ?
 
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