Cingular Wireless Offers Hurricane Tips as Katrina Heads for Gulf Coast

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Jul 29, 2001
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BIRMINGHAM, Ala., Aug. 26 /PRNewswire/ -- Cingular Wireless has mobilized its emergency operations team as an intensifying Hurricane Katrina barrels across the Gulf of Mexico threatening the Alabama, Mississippi, and Louisiana coasts. Cingular conducts ongoing readiness drills throughout the year and has a rigorous emergency preparedness and response process in place for events like Katrina.

"Wireless phones are the only line of communication for many people during and after hurricanes," said Joe Larussa, vice president/general manager, Cingular Wireless, Alabama/NW Florida/Mississippi/Louisiana. "We are prepared and our network stands strong as Hurricane Katrina threatens the Gulf Coast."

Cingular offers consumers these important tips in preparation for the storm:

- Program all emergency contact numbers into your wireless phone. Store
numbers for the police department, fire station, hospital, as well as
your family members so you don't have to think about it during and
after an emergency.
- Have a family communications plan in place. Designate someone out of
the area as a central contact, and make certain all family members know
who to contact if they become separated.
- Keep your wireless phone batteries charged at all times. Have an
alternate plan to recharge your battery in case of power outages.
- Keep your wireless phone dry and protected.
- Forward your home number to your wireless number in the event of an
evacuation.
- Check live weather and news reports available on many wireless phones
with services such as MobiTV and My Cast.

Network preparations include the staging of 100 portable generators, more than 18,000 gallons of fuel, several portable cell sites, and hundreds of network technicians and engineers in the Panhandle and along the Gulf Coast to ensure customers and emergency agencies have reliable wireless service before, during and after the storm.

To prevent network congestion, Cingular is urging customers to keep non- emergency calls to a minimum to free up wireless networks for emergency officials and to consider text messaging as an alternative form of communication. Most wireless phones today are text messaging capable, and text messages often times go through quicker than wireless voice calls during an emergency situation. If customers receive a fast busy or "your call cannot be completed at this time" recording when trying to make a voice call, they should wait 10 seconds before redialing. This allows the original call data to clear the network before the customer tries again.

About Cingular Wireless

Cingular Wireless is the largest wireless carrier in the United States, serving 51.6 million customers. Cingular, a joint venture between SBC Communications Inc. (NYSE: SBC) and BellSouth Corporation (NYSE: BLS), has the largest digital voice and data network in the nation -- the ALLOVER(SM) Network - and the largest mobile-to-mobile community of any national wireless carrier. Cingular is the only U.S. wireless carrier to offer Rollover®, the wireless plan that lets customers keep their unused monthly minutes. Details of the company are available at http://www.cingular.com/ . Get Cingular Wireless press releases e-mailed to you automatically. Sign up at http://cingular.mediaroom.com/.

SOURCE: Cingular Wireless

Web site: http://www.cingular.com/
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