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Chrome and Firefox crashing computer

wjgollatz

Senior member
Its hard to diagnose this problem.

My computer (win7) crashes and freezes when running youtube vids on Firefox and Chrome. And will just crash with use on Firefox now. The youtube crashing occurrs a few minutes into a video on firefox and chrome.

When restarting Firefox with the restore window, sometimes it blanks out tabs with a Blank tab, and after I start it up, close it, and restart it, the restore window will start up again. When just going to download a fresh version of Firefox, comp and browser crash before I can get to it hile surfing the Mozilla pages for the download link.

I am using IE right now, because I rarely use it. My Hard drive seems fine. I have a virus check, error check, and transfer speed check. Running stored vids, mp4 and avi work fine. I only get problems when working in a browser.

It would seem that something both applications use is corrupted. The only thing I can think of is Adobe flash. There are two instances of it running in the background when I run Firefox (did not check for Chrome). But, when surfing the Mozilla website, it should not be using a flash player right?

EDIT, I went to the Mozilla website after restoring Firefox, and I just remembered I had a pinned tab on a youtube video. I have uninstalled adobeflash, and Will try to check it again, after doing some backups. It what I describe a symptom of Adobe Flash corruption? I am hoping someone can help because I must turn off comp and restart it whenever I get the problem.
 
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Sounds like a Flash issue. Try using html5 only on Youtube. Keep Flash uninstalled, or disable the plugin, and use the Youtube Center addon, or greasemonkey script to force html5.
 
Another thing you can do is go in to the settings on Chrome/Firefox and turn off the browser option to use hardware acceleration. If this stops the crashes, you probably have a problem with your video driver or video card.
 
Sounds like a Flash issue. Try using html5 only on Youtube. Keep Flash uninstalled, or disable the plugin, and use the Youtube Center addon, or greasemonkey script to force html5.
Will this work for all the videos on youtube?
 
Another thing you can do is go in to the settings on Chrome/Firefox and turn off the browser option to use hardware acceleration. If this stops the crashes, you probably have a problem with your video driver or video card.


Especially if he has a 460 or 560 Nvidia card,fix is here on page 51 https://forums.geforce.com/default/topic/621899/geforce-drivers/desktop-internet-browser-freeze-or-tdr-thread-w-geforce-460-560-gpus-updated-11-20-13-see-page-50-/


Also he can download latest 331.93 beta drivers(they have the same fix as well).
 
Just open google Chrome without sandboxing feature.in some cases reported, this feature was to be the main element responsible for frequent crashes.
- Right clieck on chrome icon.
- Chose the properties
- Click on shortcut tab.
- At the end of the Target textbox, type the following command:
" -no sandbox"
(without quotes; of course)
- Click OK.
 
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