Christ, this'll work...

[Pliablemoose]

The hospital I PRN at is having financial problems, just got this email:

1. Patient is triaged and brought to Admissions, patient is registered and signed forms. The gold slip will only go back with the chart and patient if financials (collect money) needs to occur. If the patient has Medicare and another insurance, no gold slip. If the patient has Medicaid or their a workers comp case, no gold slip. The point is no gold slip will be with chart if patient is not due to pay anything.



2. Once the patient is taken back to a room, the physician will due their medical screening and stabilizing treatment. Once that has occurred, there will be a magnet placed on the name board by the ER secretary or nursing staff under a column listed "Financials" next to the patient's name. The ER staff will review the board periodically, once they see the magnet next to the patient's name, this will be the sign for the ER staff to speak with the patient in regards to financial. The ER staff will attempt to collect the patient's co-payment and any bad debt balances that have occurred within the last two years. If a patient is "Private Pay", we will ask for a minimum deposit of $100.00 for today's visit. The patient will still need to complete the Financial Screening form they are completing now. The ER staff will take that form back with them when they discuss payment with the patient.



3. If the patient is able to pay, take payment and write out receipt for patient. Place payment and receipt in cash drawer as being done now. If patient is unable to pay anything, explain to patient that it is their responsibility to pay when they seek services at our facility. Once the ER Admission staff have complete speaking with the patient, let the secretary know to remove magnet or remove magnet yourself from the patient name board. Please remember to document everything in the patient account notes.



4. This change is only moving the collection of payments from our dismissal window to the room which the patient is in. This will help with patient privacy and also help with speaking with those patient's that seem to elude our collection efforts.



The ER Nursing staff and physicians are willing to help us with this change. If at any time, this does not work or their are problems, please let James or myself know.



Thanks for everyone's efforts and assistance with this new change.



Please let me know if you have any questions.

:disgust:

I have never been involved in collection of $ from the patients in the 20 some years I've been a nurse, I've actually enjoyed saying "I don't know anything about that." when a patient talks about $.

Now I'm freaking pestering them for money? We have sh1tloads of clerks that can't take care of this stuff?

What's next, am I going to pester them after I've given them narcotics so they write the checks faster & don't know what the hell they're doing?

ARRGGHHH... Time to find a different PRN job.



My response:

James, all due respect & all, but are you folks smoking crack during your meetings?

 

[MikeyIs4Dcats]

James has a poor grasp of the English language.

 

[BigJ]

I think you should roundhouse kick James in the face.