Originally posted by: cjbruin09
i am very against averatec and here is why...
first, power connector broke on my laptop (common problem, they said), they tell me to send it in to get it fixed, i send it in, they send it to some random person in san diego unfixed (she just wanted 2 driver cds), get it sent back to their warehouse (after the random person in san diego tells me what happened, averatec didnt care), they leave it outside after it was shipped, it gets wet and ruined... they then tell me it will take 2 months to replace, but that i can either take the value of the laptop $750 (which I bought for $900 just 2 months before and was still $900 anywhere to buy) or get a replacement, either way was taking 2 months, so i took the check... 3 months later, still having not received the check, i receive my laptop back, unfixed, and now with a broken hdd, at least, thats what they said, i never opened it. they told me it wasn't ruined and they made a mistake, so i cant get a check instead. after calling them everyday for an hour each day, they finally agree to just send me the check they had agreed to, but i had to send the computer back in (my money) and I could only get a check for $600 b/c that is the value of the laptop now. i sent this laptop in originally in late november and just got my $600 check last week for something they screwed up on a computer i had for 2 months that i did nothing wrong to.
So, i lose $300 for a computer i had for 2 months due to a company screw up. and i get the money back 6 months after the problem happened.
I will never deal with averatec again.
I will grant you, the machine was nice, light, and cheap when it worked. If there are any issues with the machine though, don't expect help.
Just wanted to get that off my chest before someone buys an averatec. Avoid them like the plague.
