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cheap cases / excellent customer service

D

dealseaker

Diamond Member


i know they have been listed before, but i have to say this, i ordered from them before and had nothing but good experiences, and then i just ordered two cased from them, a week went by, i called, quick to answer the phone. i explained to the guy that answered that i havent gotten my cases or a tracking number, he gave me to someone else, the other guy said, he "you didnt get the email" i said no, just the one to confirm my order, anyway i told him i needed those cases and asked if i could change my order to get one in stock, he said no problem i will just substitute another one, i offered to pay but he said dont worry about it!

anyway, i know everyone wants to find places to get cheap cases, in my oppinion, this place went above and beyond what they had to do, they could have said we emailed you and they are backordered, you will have to wait, but no they gave me better cases.

another thing i learned is when on their site, and they dont let you order, they are out of stock, maybe that is why they gave me them, because i ordered them, but in any case, they did go above what they had to do, i will recomend them to others http://www.amamax.com/http://www.amamax.com/
 
I've posted in a few threads about amamax. I had a good experience, HOWEVER, there were a good amt of people not pleased with their service...theres a few old threads and some at FW.
 
My friend ordered a FX5600 from them. 2 weeks for ground shipping. It had some problems and he got an RMA and sent it back. This was about a week ago. He left 2 phone messages for the RMA guy and 2 messages for customer service. He finally got hold of a sales guy who transferred him to the RMA mailbox. He has not received an email stating the card was received or what is going on. He is now discussing options with his credit card company. He would be happy with a repair, replacement or refund. Aparently they are all on vacation except for the sales dept. I clued him in and he got his new FX5700 from NewEgg.com who rules the earth.
 
I don't know what this says about them but....

We apologize that we are out of Mecca Beige 717A Case. We have Mecca Black 717A offering for the same price. Please advise.

Thanks,

Charles Hang
Amamax/ MHL Computer

They have good deals on power supplies and cases if you don't care what they look like. 😉
 
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