Chase Customer Service Scam?

[MBrown]

So I called Chase from the customer service number on their website to ask a question, and they asked for my SSN. I did not give them the number obviously. Or my credit card number. I hung up, but I got their phone number from the actual Chase website. Has anyone else called Chase customer service and had them ask for your SSN?

BTW this is the site I used.
https://www.chase.com/digital/resources/customer-service

 

[AznAnarchy99]

It's pretty normal that they would ask for your SSN or credit card number..

 

[Crono]

If you are calling them and you used the number on the actual site, it's not likely to be a scam. It's a shame anyone needs to use SSN for verification purposes, but it's probably legitimate.

It's when "they" call you you have to be more careful about what you give out.

 

[who?]

Use the number printed on your credit card or bank statement.

 

[Exterous]

Use the number printed on your credit card or bank statement.

This. I can't recall ever being asked for my SSN but I only call them for credit card stuff. For that its last 4 of card + name and address. If I didn't have the right card # or something I could see them wanting my SSN to search for all Chase accounts associated with it