Charter Communications Internet Service

[LakerGod]

Hi, I'm thinking about getting cable modem service from charter communications. I live in Los Angeles and I was wondering if anybody could give me information about the service. I can't seem to find the price per month or the speed that they run at. I also don't know whether or not to buy a cable modem or rent one from them. Thanks for the help!

 

[Soybomb]

Back at my place (southern illinois) I've got 512/256 and I think they're actually pretty good. Its $30 a month here plus $10 for modem rental. I'm still debating buying one. Rates and service may vary, but I give charter 2 thumbs up. They bought out the cable tv company here about a year before btw and really improved on it.

 

[DaveJ]

I've got Charter here in Fort Worth and it rocks! Speeds are typically 600KB/s down/12-15KB/s up, and the service is almost never down. My only call to tech support was answered in less than 5 minutes by a real person who solved the problem in 15 minutes, including the time it took to re-sync the modem, and the guy even called me back to make sure it was working... I've had Charter cable for over a year with almost no problems at all, much better than my previous DSL setup.

Dave

 

[LakerGod]

Thanks for the replies. Does anybody know about pricing or where i can find info about the pricing? Do they offer different speeds too?

 

[Cyrus]

I pay 29.95 for my service,the modem was 199.99 or 3.95 month I thought the 3.95 was a better idea myself.

 

[LakerGod]

I just found out the rates and the prices:

256k Down / 64k Up -- 29.99 a month
768K Down / 128K Up -- 39.99 a month
1M Down / 256k Up -- i think 70 bucks a month
1.5M Down / 384k up --- 100 bucks!!

I'm a poor college student, so I'm leaning towards the 256k down. But, would it really be worth the extra ten bucks to get 768 down? I just called and they said the modem rental is included with the monthly charge. There is a 30 dollar setup fee. What do y'all think?

 

[RichieZ]

thats weak that they cap and then charge by speed, probably because they just don't have the bandwith. (i'm talking about cable and the downstream)

And yes the $10 a month extra for 786/128 is definetly worth it

I have @home and its upcapped down, about the same speeds at the guy in DFW=4800kbs/128kbs. It now costs $46 a month tho, i might by the modem so it will only be $36.

 

[LakerGod]

^bump^

 

[helppls]

Hehe... my dad works for Charter over here in St. Louis, MO. I get cable internet for free (the slowest version though)

 

[LakerGod]

Is there anybody who has this service around the Los Angeles area? How do you like it?

 

[amdforlife]

charter is owned by paul allen. they're buyin alot of at&t smaller markets.

 

[dc]

256k Down / 64k Up -- 29.99 a month

wait, so a 1 meg file done in ~4 seconds right? not 40 seconds right?
i got a ad for charter in the mail, so if it really is faster download and upload than my 1.5/128 pacbell dsl i'm gonna change over.

 

[LakerGod]

bump....any more opinions?

 

[dc]

bumpy bump

 

[AaronP]

dc, nope, 256k down equals 256 kilobits, not kilobytes, 8 kilobits per kilobyte, so at maximum speed, a 1 meg file would take 32 seconds.

 

[dc]

haha, ok, that's what i thought. guess i'll have to settle for my dsl with super capped uploads.

 

[LakerGod]

any more opinions on this service?? i'm really thinking about getting it...

 

[jimmygates]

I had Charter Pipeline for 2 years before I canceled it. The modem was installed in the WEst Covina area. I actually signed on as Charter Pipeline beta testing (Had cable modem for 1 year free! ) The speed is actually pretty good as long your not in a heavily saturated area. I would hit the advertised speed about 80% of the time.



-Jimbo