Does anyone know how to go about updating the firmware for their cell phone? I have a LG VX6100 through Verizon and I have been having a lot of problems with dropped calls and the operation of the phone in general. I have a feeling that it is my phone because I was using my old phone (LG TM-510) that my parents now have and it works much better in the same area that I am using my phone in right now. After doing some Googling I came across that there were firmware updates for my phone. I just do not know how to get them. Does anyone know how I find/get these or do I have to go through Verizon?