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CDROM & DVDROM wont install...

wnied

wnied

Diamond Member
Have a computer that has a cdrom and a dvdrw drive hooked up in it. Recently, in hardware device manager, both the cdrom and dvdrw drive show up with exclamation points and do not show up in My Computer. Heres a list of what I've tried so far:

1) placed cdrom & dvdrw drives on primary ide channel, and hard drive on secondary. Issue persists
2) Updated BIOS, turned off secondary IDE channel, made DVDRW drive the primary slave drive to the hard drive. Dvdrw drive still shows same error.
3) Ran virus scans, spyware scans all in safe mode, found one virus, but was more spyware than virus, and symantec had caught and quarantined it. issue still persists
4) Computer is part of a domain, so checked to see if drive letters were conflicting with networked drives. no issue, problem persists.
5) Attempted to find drivers from drive websites, none found, so updated windows xp and rebooted. problem still persists
6) tried a registry fix that attempts to fix the "upperfilters" and "lowerfilters" settings.
Rebooted and problem still persists.
7) Checked both drives jumper settings. switched hierarchy of drives. Issue still persists.

Anyone have any other ideas I can try before I completely give up and reinstall windows xp?

~wnied~
 
Do they show up in BIOS? And can you try them in another PC?

May want to set BIOS to defaults for the moment.
 
They show up in the BIOS and actually are named. They've been put in another machine and work fine. I ended up having to delete two registry settings under the HKEY_LOCAL_MACHINE key for upperfilters and lowerfilters. I knew it wasnt a hardware problem, when I could see both the drives in the BIOS. So after running through every diagnostic I could think of, I would always come back to Windows.


~wnied~
 
I was going to mention the upper and lowerfilter regkeys but I saw you tried that in your OP. Anyway, glad it's fixed now.
 
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