CD-ROM Drives not showing up after installing Nero in XP

SuperFreaky

Golden Member
Nov 1, 1999
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after installing nero my computer blue screened and reset. Now my cdroms aren't showing up in windows XP (fresh install, aside from winamp).

Device manger lists them with exclamation poins and the Device status says: Windows cannot start this hardware device because its configuration information (in the registry) is incomplete or damaged. (Code 19)

I've had this problem after installing EZ-CD before... but can't find how to fix it again!
 

santar72

Senior member
Feb 20, 2001
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I think it has to do with the aspi layer not being install in xp. I can't remember where I got the program, but just do a google search.
 

c0rv1d43

Senior member
Oct 1, 2001
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What version of Nero is this? What is the exact make / model info on the CD drives?

- Collin
 

SuperFreaky

Golden Member
Nov 1, 1999
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thanks for the interest, but I ended up reformatting...

It was Nero 5.5.5.6 w/ a Plextor 8432T
 

c0rv1d43

Senior member
Oct 1, 2001
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On your new OS installation you'll want to upgrade that Nero version to 5.5.9.0. Much better in WinXP, especially for some folks with hardware conflicts. I hope the system will behave itself now.

- Collin