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CD-ROM drives are lost when clean installing Windows 2000.

D

ddeder

Golden Member
I am working on a Compaq Presario computer with a Pentium II CPU. I removed all partitions from the hard drive and booted from a Windows 2000 CD. Told it to format the hard drive with NTFS and proceeded to install the operating system. During the install, it gets past the point where I enter date/time, computer name, install network settings, and then it pops open a Window telling me to insert the Windows 2000 CD so that it can copy a file (it does not tell me what file). The Windows 2000 CD is already in the computer of course, so I just hit OK. The same window pops up. I hit the Browse button to make sure it is pointing towards the CD-ROM drive. When the window with the drive letters pops up the is an A: drive and a C: drive but no D: or E: drive. This computer has a DVD-ROM drive and a CD-RW drive. Why would Windows 2000 suddenly lose track of these drives during an install? Any help is appreciated...
 
Hi,

I may be very wrong, but at first glance this sounds like one of those obscure vendor specific (i.e. Compaq) problems :disgust: Probably bought about by the fact you have two disc spinners in your system.

Could you try removing one ROM whilst installing, then reattaching it once OS is installed, letting it detect it and then go from there?

That's my best idea I'm afraid 😱

Good luck,

Andy
 
Have you tried the install from both drives? If your using the same drive, it sounds like it might be bad. Either that or the install cd has problems. I ran into install problems similar to this, and it was a questionable cdrom drive.

I'm not sure about the drives not being seen during the install.
 
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