CD burner won't play Audio, but everything else is fine ?

[Markfw]

I bought two cd burners for my brother in Hawaii to put in systems that I built and shipped to him. They have different motherboards, and one has a DVD drive, but that should all be inrelevant. When you put an Audio CD in one of them, "My Computer" says "Audio CD", but no matter what software you use, it says "unsupported media type". Data CD's, MP3 CD's are all fine. Also, the same CD burner in the other computer works fine. They are both WIN 98SE with all of the patches. Suggestions ?

 

[sandorski]

Hmm, was the cd's audio out cable hooked up to the soundcard?

 

[Markfw]

Yes the audio cable is hooked up. The problem is not that you can't hear sound, but that any software you use and try to play the audio CD says it can't support the operation or some variant like that. In my 15 years configuring and building PC's, this is a new one on me ! And the other PC that I built the same week from scratch, configured almost exactly the same, with the same OS, and the same CD burner, will play the audio fine ! I can't figure if it is a bad piece of hardware, or some stange Windows setup bug, that is why I posted here.

Edit: The PC is now in Hawaii, so I can't debug it myself. I tried some debugging over the phone, but with an amatuer on the other end, it is tuff, and this doesn't sound like anything I have seen before. How can it read data CD's, burn data CD's, read MP3's, but not play audio ?????? WTF ???