I have a Dell XPS 8300 with AMD Radeon HD 6450 graphics card on a Win7 system. The motherboard also has Intel onboard graphics. I have this running great with 3 monitors. Catalyst Control Center works fine - version 2011.0104.2155.39304
Device Mgr shows following display adapters:
- AMD Radeon HD 6450
- Intel HD Graphics
To access CCC, I have to go to the Start menu. If I right click on desktop, select Graphics Properties, that launches Intel Graphics and Media Control Panel. Anyway, this setup runs great.
I recently picked up a solid state drive. So I disconnect my current boot hard drive, connect the SSD and install Win7. I start installing drivers in the order Dell recommends. When I get to the video driver, Dell driver R294998, it installs fine, no error messages in the install log, but behind the usual 'restart windows' popup is another popup that reads:
"Failed to access Catalyst Install Manager engine. Please ensure that no other instances of Catalyst Install Manager are currently running."
So I reboot. When I right click on the desktop, the menu takes a very long time to appear. When it does, CCC is the first option (no "Graphics Properties" like on my original setup). When selected, I get the following error message:
"Catalyst Control Center cannot be started. There are currently no settings that can be configured using CCC."
Also, the Device Mgr shows the display adapters differently:
- AMD Radeon HD 6450
- Standard VGA Graphics Adapter (not "Intel HD Graphics")
I tried uninstalling and reinstalling the video driver/CCC. Tried downloading driver package from Dell again and installing that. Always end up with the same error. The two systems are identical in terms of hardware except that one uses a hard drive as the boot device, while the other uses a SSD.
1. Do I need to install an Intel graphics driver separately? I recall reading that you only install the discrete graphics driver, but obviously I must have installed another driver which is why my working system shows the display adapters differently in Device Mgr than my non-working system. Plus the working system has Graphics Properties available from right clicking desktop, and this launches Intel Graphics and Media Control Panel. Non-working system does not have this.
2. How can I get CCC working?
3. Any other suggestions? Any other info I can provide that would be helpful in diagnosing the problem?
Side note: I am *so* glad I disconnected my boot hard drive and didn't wipe it as I was planning to (to make it a data drive for this system). Posting this from the same Dell after disconnecting the SSD and reconnecting the hard drive. I have a separate laptop, but I'd have been hurting if I couldn't go back to this working setup.
Device Mgr shows following display adapters:
- AMD Radeon HD 6450
- Intel HD Graphics
To access CCC, I have to go to the Start menu. If I right click on desktop, select Graphics Properties, that launches Intel Graphics and Media Control Panel. Anyway, this setup runs great.
I recently picked up a solid state drive. So I disconnect my current boot hard drive, connect the SSD and install Win7. I start installing drivers in the order Dell recommends. When I get to the video driver, Dell driver R294998, it installs fine, no error messages in the install log, but behind the usual 'restart windows' popup is another popup that reads:
"Failed to access Catalyst Install Manager engine. Please ensure that no other instances of Catalyst Install Manager are currently running."
So I reboot. When I right click on the desktop, the menu takes a very long time to appear. When it does, CCC is the first option (no "Graphics Properties" like on my original setup). When selected, I get the following error message:
"Catalyst Control Center cannot be started. There are currently no settings that can be configured using CCC."
Also, the Device Mgr shows the display adapters differently:
- AMD Radeon HD 6450
- Standard VGA Graphics Adapter (not "Intel HD Graphics")
I tried uninstalling and reinstalling the video driver/CCC. Tried downloading driver package from Dell again and installing that. Always end up with the same error. The two systems are identical in terms of hardware except that one uses a hard drive as the boot device, while the other uses a SSD.
1. Do I need to install an Intel graphics driver separately? I recall reading that you only install the discrete graphics driver, but obviously I must have installed another driver which is why my working system shows the display adapters differently in Device Mgr than my non-working system. Plus the working system has Graphics Properties available from right clicking desktop, and this launches Intel Graphics and Media Control Panel. Non-working system does not have this.
2. How can I get CCC working?
3. Any other suggestions? Any other info I can provide that would be helpful in diagnosing the problem?
Side note: I am *so* glad I disconnected my boot hard drive and didn't wipe it as I was planning to (to make it a data drive for this system). Posting this from the same Dell after disconnecting the SSD and reconnecting the hard drive. I have a separate laptop, but I'd have been hurting if I couldn't go back to this working setup.
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