Car Recall question (kinda long)

BigSmooth

Lifer
Aug 18, 2000
10,483
7
81
I am wondering if I should be responsible for paying for repairs to my Nissan.
It's a 2000 Sentra with 92K miles on it.

My wife drives the car and about a year ago the car died on her while driving a few times. She was able to restart the car immediately. We took it to our regular mechanic who couldn't find anything wrong. She noticed that the car started idling roughly as well; the RPMs would occasionally drop very low when at a stoplight almost to the point of the car dying. A few months later the car died completely again (all the warning lights came on and it would not start) so we replaced the alternator and battery. It's been running fine since then, but the idling problem always remained.

So on Monday she was on the freeway and the engine lost power again. She was able to limp to her work (the car would still run, but it chugged & died if she even slowed down). We had it towed to a Nissan dealership and they told us yesterday that the ECM needs to be replaced, which will cost over $600 in parts & labor.

Today, just to make sure, I checked on some recall lists on the 'net. Turns out that in December '03, there was a recall issued (#03V477000) that affects my car. There is a foam lining inside the box that contains the ECM that apparently created sulfuric gas during the manufacturing process. The gas trapped inside could then corrode the resistors of the ECM. The symptoms listed are exactly the symptoms my car has been experiencing. The recall was issued to replace the foam lining so the gas would not be present. The dealership conveniently overlooked this recall when they talked to me yesterday.

Now, my question: is Nissan responsible for replacing my entire ECM? I never received a recall notice, probably because they did not have my current address on file at the time. I do realize that it's partly my fault for not checking for recalls after we started having problems, and I'm prepared to pay for it if I have to. The recall technically did not affect the ECM itself, either, just the foam surrounding it.
However, this problem was obviously caused by a manufacturing error, not poor maintenance on my part, so I still think Nissan is also partly responsible.

I'm going to call Nissan's Customer Affairs division today and see what happens. Anybody have luck in a similar situation?
 

woowoo

Platinum Member
Feb 17, 2003
2,092
1
0
Bypass the dealer

Call nissan, they will deal with the dealer

If it was a recall, they will pay.

If it was a TSB, they might.....
 

zixxer

Diamond Member
Jul 6, 2001
7,326
0
0
A friend of mine has a 2002-ish sentra. Her car was doing the same thing, ended up being the crankshaft position sensor.


She has had so many freaking problems with that car - it's ridiculous.
 

zixxer

Diamond Member
Jul 6, 2001
7,326
0
0
also, are you taking about a RECALL or a TSB? A tsb (technical service bulletin) is basically a notice of a common problem.

If it isn't safety-related (fire, brakes/seatbelts,airbags failing, etc) then they normally don't do it for free.

 

BigSmooth

Lifer
Aug 18, 2000
10,483
7
81
Originally posted by: HomeBrewerDude
why didn't you get a recall notice?

I am assuming that they did not have a correct address on file. I was not signed up for e-mail notices either (I am now).
 

BigSmooth

Lifer
Aug 18, 2000
10,483
7
81
Originally posted by: zixxer
also, are you taking about a RECALL or a TSB? A tsb (technical service bulletin) is basically a notice of a common problem.

If it isn't safety-related (fire, brakes/seatbelts,airbags failing, etc) then they normally don't do it for free.

It's a recall.
 

zixxer

Diamond Member
Jul 6, 2001
7,326
0
0
Originally posted by: BigSmooth
Originally posted by: zixxer
also, are you taking about a RECALL or a TSB? A tsb (technical service bulletin) is basically a notice of a common problem.

If it isn't safety-related (fire, brakes/seatbelts,airbags failing, etc) then they normally don't do it for free.

It's a recall.



Recall Date:
NOV 14, 2003

Summary:
ON CERTAIN PASSENGER VEHICLES EQUIPPED WITH THE QG18DE ENGINE OR QR25DE ENGINES, THE FOAM MATERIAL USED FOR THE INTERIOR LINING OF THE ELECTRONIC CONTROL MODULE (ECM) BOX EMITS SULFUR AS IT CURES.

Consequence:
IF ONE OF THE RESISTORS INSIDE THE ECM HAS A CRACK ON THE SURFACE COATING, THE GAS MAY CAUSE CORROSION OF THE RESISTOR. THIS COULD CAUSE THE MALFUNCTION INDICATOR LIGHT TO COME ON, POOR DRIVABILITY (IDLE INSTABILITY, POOR ACCELERATOR), OR THE ENGINE TO STOP RUNNING DURING VEHICLE OPERATION, WHICH COULD RESULT IN A CRASH.

Remedy:
DEALERS WILL REMOVE THE INSIDE LINING MATERIAL FROM THE ECM BOX. OWNER NOTIFICATION BEGAN ON DECEMBER 22, 2003. OWNERS SHOULD CONTACT NISSAN AT 1-800-647-7261.

Potential Units Affected:
276000

Notes:
NISSAN NORTH AMERICA, INC. P3163





The recall is for the foam lining, not the ecm itself.

Sucks but you're SOL
 

zixxer

Diamond Member
Jul 6, 2001
7,326
0
0
Originally posted by: FoBoT
is there a statute of limitations for recalls? if not, then they should fix it for no charge

the recall is on the foam, not the ecm. I'm sure they'll replace the foam for him, won't do it any good though
 

woowoo

Platinum Member
Feb 17, 2003
2,092
1
0
Originally posted by: zixxer
Originally posted by: FoBoT
is there a statute of limitations for recalls? if not, then they should fix it for no charge

the recall is on the foam, not the ecm. I'm sure they'll replace the foam for him, won't do it any good though

If the foam caused the ECM to fail, they will pay


OP be firm and fair, they will open a case and get back to you.
You may have to pay first if you need the car back on the road quick.
 

BigSmooth

Lifer
Aug 18, 2000
10,483
7
81
Originally posted by: woowoo
Originally posted by: zixxer
Originally posted by: FoBoT
is there a statute of limitations for recalls? if not, then they should fix it for no charge

the recall is on the foam, not the ecm. I'm sure they'll replace the foam for him, won't do it any good though

If the foam caused the ECM to fail, they will pay


OP be firm and fair, they will open a case and get back to you.
You may have to pay first if you need the car back on the road quick.
That's what I'm hoping for. I guess we'll see when I call.
 

eelw

Diamond Member
Dec 4, 1999
8,979
4,307
136
As it stands, you're out of luck. But if you regularly serviced your vehicle at a Nissan service department and they didn't tell you about the recall, you can hopefully complain enough with Nissan HQ and they can replace it under warranty. And if the other repairs were also done at a Nissan service dept, possibly get reimbused for those repair costs.
 

BigSmooth

Lifer
Aug 18, 2000
10,483
7
81
Originally posted by: eelw
As it stands, you're out of luck. But if you regularly serviced your vehicle at a Nissan service department and they didn't tell you about the recall, you can hopefully complain enough with Nissan HQ and they can replace it under warranty. And if the other repairs were also done at a Nissan service dept, possibly get reimbused for those repair costs.

Unfortunately, I have not taken it to a Nissan dealership since the recall was issued. :( My car was well out of warranty and the closest dealership has an awul service dept.
 

V00DOO

Diamond Member
Dec 2, 2000
3,817
2
81
I would take the car to a different Nissa Dealer for the recall and see if that'll fix your current problem. Don't trust the stealer diagnostic about the bad ECM.
 

OrganizedChaos

Diamond Member
Apr 21, 2002
4,525
0
0
computers are usually easy enough to replace. find it, unplug it, unbolt it, bolt in new one plug it in and be on your way.

edit: seems to be a bunch on ebay for cheep
linky
maybe one of them is the same part # as yours