• We’re currently investigating an issue related to the forum theme and styling that is impacting page layout and visual formatting. The problem has been identified, and we are actively working on a resolution. There is no impact to user data or functionality, this is strictly a front-end display issue. We’ll post an update once the fix has been deployed. Thanks for your patience while we get this sorted.

can't see desktop with vista home basic

mbuelow

Junior Member
My computer will boot up just fine into the login screen, but once I login to vista, all that shows is the mydocuments window open with a black desktop behind it. I can navigate from folder to folder in that window, but that's the only thing I can see.

Tried to use vista's startup check and system recovery to no avail.. I think what's causing the problem is a trojan/virus downloaded from bittorrent since i had just downloaded a few torrents just before the problem started to help with my other computer which I'm also having problems with.
 
Sounds like a virus is a good possibility. Can you ctrl-alt-delete to bring up the task manager and see if there is anything running that shouldn't be?
 
i actually was able to get system restore to work and rolled my drive back to before i was having problems... now i just need a good anti-virus program

thanks for the help cutthroat
 
Originally posted by: mbuelow
i actually was able to get system restore to work and rolled my drive back to before i was having problems... now i just need a good anti-virus program

thanks for the help cutthroat

Another happy customer that didn't disable system restore. 😀

Welcome to AT btw!
 
Back
Top