can't renew my ip address

[casper114]

I can't renew my ip address, all my connections are correct, everything is setup right, any suggestions?

 

[Fardringle]

The answer (or answers) to this question depend on a lot of information that you didn't provide:

* What OS?
* What NIC?
* What network setup? (Direct to CABLE/DSL, dial-up, SOHO/home router, public network, Work/business router/etc., and what type of router?)
* Is it a wired or wireless connection?
* If it is wireless, are you using encryption? Have you confirmed that you are using the correct security key? Can you disable encryption temporarily to see if it works then?
* When was the last time it worked? And what has changed since then?
* What was your IP address previously?
* Are you getting an error message when you try to renew the IP address? If so, what is the error message?
* Can you confirm that you have a physical connection to the network (i.e. lights on your NIC)?
* Do you have a different connection or port you can try to make sure it's not a problem with the patch cable or port on the router?
* Do you have another computer you can try on the same connection?

 

[imported_JFG]

Powercycle everything. And give more info

 

[casper114]

* What OS?
Win xp
* What NIC?
generic nic, ( i for get the type but it's one of the ones that windows never has a problem picking up with pnp)
* What network setup? (Direct to CABLE/DSL, dial-up, SOHO/home router, public network, Work/business router/etc., and what type of router?)
direct to cable modem/ no router
* Is it a wired or wireless connection?
wired
* When was the last time it worked? And what has changed since then?
worked day before yesterday, nothing has changes (tried a system resotore at the last restpre point, didn't work)
* What was your IP address previously?
don't know
* Are you getting an error message when you try to renew the IP address? If so, what is the error message?
yes, says that it can't renew the ip
* Can you confirm that you have a physical connection to the network (i.e. lights on your NIC)?
yes, everything is running, cable modem shows internet and nic card shows light blinking
* Do you have a different connection or port you can try to make sure it's not a problem with the patch cable or port on the router?
no router, no other ports, cable is brand new
* Do you have another computer you can try on the same connection?
no other computers available

 

[casper114]

bump

 

[LBmtb]

How do you try to do this? Do you go to a command prompt and do this . . .

ipconfig /release
ipconfig /renew

Or do you use windows's repair option?