Can't Open HP FAX Control Panel, OMG!

[Virgorising]

Hi,

Hope this FAX machine issue belong here.

How embarrassed am I? Off the chain.

I....Handy Diva...CAN NOT OPEN the control panel of my old HP 1040 FAX machine to access cartridge!D::'(

Once every coupla years I need to use this thing and I dig it out and hook it up, and now I need to replace the cartridge, obviously, to receive a FAX.

I hit the access cartridge button, thingy makes the right noise, display panel says the right things...but I can THEN NOT OPEN THE CONTROL PANEL, as per below: it will not slide, it will not pull down from the top, it will NOT BUDGE..... and no way will I force it.

PLEASE HELP ME, OMG. I can replace mobos and build cabinets but can not OPEN THIS THINGY?:$

http://h10025.www1.hp.com/ewfrf/wc/...ory&lc=en&dlc=en&cc=ca&lang=en&product=425911

 

[Soundmanred]

I've used these (long ago) and it just flips forward, that's it.
There's no magic there.
Just an FYI - a lot of these were recalled due to a dangerous power supply that may case fires.

 

[Virgorising]

I've used these (long ago) and it just flips forward, that's it.
There's no magic there.
Just an FYI - a lot of these were recalled due to a dangerous power supply that may case fires.

If U weren't so far away, I would say BE HERE IN TEN MINUTES.

Soundmanred....I see how it's posed to work. And, I am way stronger than I look. But I swear, I can not get it to open. U think I should force it? Shouldn't it open easily? I don wanna break the thing.

Someone gave me this thing few years ago, I almost never use it, never had to replace the ink or even access the ink...and, in every way, it works amazingly when rarely, I do need to get it out and hook it up.

Yes, I know about the recall, but I almost never use it, if it bursts into flames and burns me up, right now, I do not care. I am freezing right now anyhow.

Sigh.

 

[Virgorising]

K.....I am reaching critical mass re misery and shame now.

Just tried another 3 times. Same deal. I hit the access cartridge button, I can hear something moving to the center, display window says the right thing, but then I can NOT OPEN THE PANEL! I mean, I am giving it my all now short of using a tool.....feels as if something is stuck.

Are there hinges under the panel I can spray with WD 40? K, that sounds a little insane, but I am desperate.

I am pretty sure I never received FAXes with this thing, only sent when I needed to. The thing seems to think it has a cartridge in it, but it goes thru printing, but nothing gets printed, the pages come out blank. So I NEED TO OPEN THE CONTROL PANEL.

AND I CAN NOT OPEN IT.

Maybe I will just get my circular saw out of the closet and SAW THE THING UP INTO PIECES. Cause, at least THE SAW WORKS.

 

[Virgorising]

K....I am a total WRECK.

This time I really used all my skinny hand strength....and the thing popped open, like violently....and some tiny thing flew across the room. I wonder wut it was??? OMG.

I am laughing my desperate lunatic laugh.....cause that is instead of crying. Not even sure if I see the cover to where the ink is posed to be. I gotta chill.
______________________________________________________

K.....I got to the ink. only took 14 attempts, posting here and the prying strength of Hercules
daughter. I mean it, nothing should require the fierce prying I hadda do just to get it open---I almost ricocheted back.....plus, I have no clue what came off and flew thru the air, OK?

I think this thing was never ever opened! It sure never was by me......bet also not by the guy who gave it to me when he moved out.

 

[Virgorising]

Well. NOW, despite thingy did not say i am outta ink.....behold the emptiest cart that ever was (I put small LED flash lite under it.)
Bet this is the ORIGINAL CART!!!!!

Now I go get new ink. I am almost afraid to close the thing.

K! I got down, crawled around on the floor and finally found the tiny plastic thingy which broke off and flew. U think the machine needs this wee thing? OMG, hahahahahahahahahaahah.

NOW, the machine finally says insert new cart. I am spent. I DESPISE HAVING TO FORCE ANYTHING. Last week, i got emergency text from a friend, fine professional but as all of them, I KNOW NOTHING about my computers and do not wanna learn human; I made her watch last time I installed RAM for her. So she upgraded and was ashamed to call me.....but she kept trying to force the sticks in, in THE WRONG DIRECTION! Knew that before I went over.

I arrived and looked, she had destroyed one stick. Mangled/bent the teeth at one end. I did the right thing, I made a joke. Better than hitting her with a brick which is not my style anyhow.

FORCING IS ALWAYS WRONG. BUT TODAY, I hadda do it. Scary stuff.

 

[corkyg]

Darn! That really makes for a bad day. Try downloading the HP1040 User Guide. Page 56 illustrates how to change the cartridge.

http://h20565.www2.hp.com/portal/si...x.portlet.endCacheTok=com.vignette.cachetoken

 

[Virgorising]

Darn! That really makes for a bad day. Try downloading the HP1040 User Guide. Page 56 illustrates how to change the cartridge.

http://h20565.www2.hp.com/portal/site/hpsc/template.PAGE/public/psi/manualsResults/?sp4ts.oid=424308&spf_p.tpst=psiContentResults&spf_p.prp_psiContentResults=wsrp-navigationalState%3Daction%253Dmanualslist%257Cviewall%253Dtrue%257Clang%253Den&javax.portlet.begCacheTok=com.vignette.cachetoken&javax.portlet.endCacheTok=com.vignette.cachetoken

Corky, was it not clear from my posts and the screenies I put up, how to do that was clear as Stuben crystal from the Get?

My challenge was OPENING THE CONTROL PANEL.

Meanwhile, I emailed what I needed to my BF's office, emailed the sender the new FAX number they gave me and his office received the FAX for me. I will have it when he brings it.

But, I should not have had to do that.

I don eat red meat, but right now....I need a STEAK. OR.....my Magic Goulash. Wink, you have that recipe!

But making for an insane, time-wasting afternoon.....dead on accurate.

Thing is, while nobody said it directly, had I not posted here, I never would have come to I needed to force it, nor would I have found the courage to do so.

So, thank you, guys. Sometimes, just being in the right place.... helps in invisible ways. And, in uncommon ways, this community is a Right Place.

 

[VirtualLarry]

Next time, just smite it with the "Universal IT Hammer of DOOM".

Someone must have a pic of it somewhere...

 

[Virgorising]

:ninja:

Next time, just smite it with the "Universal IT Hammer of DOOM".

Someone must have a pic of it somewhere...

Thank U for making me smile.:biggrin:

What I should have done, thought about it early on, but I was afraid I would kill the thing, cause we are talking major sticking here.....and I do it now, cause it still sticks, is just use the claw end of a small claw hammer. I also have a tiny pry bar but can not find it.

I now think it was never opened in its life before I did the uber pry. Can't know for sure, cause I am not original owner, but I will bet!

 

[Virgorising]

Very late final report:

Sorry, forgot to share, the second I popped the new cart in, the puppy got happy and is functioning normally.

And, the control panel even opens more normally now! I am now positive, it had never been opened in its life before.

Also know, unlike everyone I know, I will never, ever buy a multifunction peripheral. Too much cheap technology/ICBs jammed into too small a space. Kleenex things. They last for 11 min, get messed up and you throw them out.

Only stand alone for me! Be it this thing I mostly keep in a closet, printer, scanner.....you name it.

 

[corkyg]

Since you have a stand alone scanner, and run Windows 7, why not be able to use Windows Fax and Scan as a backup or even primary?

http://windows.microsoft.com/en-us/windows7/products/features/windows-fax-and-scan

 

[Virgorising]

Since you have a stand alone scanner, and run Windows 7, why not be able to use Windows Fax and Scan as a backup or even primary?

http://windows.microsoft.com/en-us/windows7/products/features/windows-fax-and-scan

Ahah! An entirely logical question! And, of course, that was my initial strategy.

Let me now go and find a link to the thread delineating THAT misery; hope you are not sorry u asked.:'(

Hold on.....I will be back.
_______________________________________
Am back, found it:

http://forums.anandtech.com/showthread.php?t=2370859&highlight=

Could I have bought a compatible with this system PCI modem? I guess. None of my old cards worked, and, I took the path of least resistance after the above misery. In my now backup desktop, when I was still running XP early on, I set up used the FAX option in no time, used it rarely, but it was nice to have the option, still takes more time than a stand alone unit which also has more options.

Truth is, this older HP FAX is pretty amazing. Well, once I was finally able to pry the control panel open, poor thing.

People mock my stand alone peripherals. I could not care less.
____________________________________________________
Edit: my feeling, after that disgusting mess I linked you to re trying to set up all my old modem cards, is, the impediment was that I am running 64-bit, and none of the cards were compatible with that.

I don care now. This HP FAX, just like my splendid old HP printer were made at a time when peripherals were made to last and RMAing wasn't the norm. I've been thru 3 newer printers since getting the HP workhorse. One died and I gave the other two away.

 

[corkyg]

I never mock stand alones - I feel the same way about them. Multi functions nearly always involve compromise.

I had a stand alone fax similar to your HP - I donated it to charity. Faxes are yesterday's news. Today I send my manuscripts, etc., as PDF files converted directly from Word or WordPerfect. It is faster and requires no squealy phone line.

Happy faxing!

 

[Virgorising]

never mock stand alones - I feel the same way about them. Multi functions nearly always involve compromise.

Yes, I've known for some time you and I feel the same about this.

I had a stand alone fax similar to your HP - I donated it to charity. Faxes are yesterday's news. Today I send my manuscripts, etc., as PDF files converted directly from Word or WordPerfect. It is faster and requires no squealy phone line.

Not true. There will always be a need for FAXing......given nothing we transmit in other ways, cept for snailing, will ever be safe in the ways FAXes are. Government agencies use FAX for that reason when confidential data are involved. Also why the sleazoid multi function peripherals retain the FAX element.

It will remain an important and viable technology.

Cept for what this HP put me thru re not being able to open the panel, this is a wonderfully engineered and made machine. I feel newly grateful to the guy who gave it to me when he moved out.

Did I wound it when I gave forcing the panel open my all? I did. But it doesn't seem to miss that wee plastic thing that snapped off and flew thru the air.

 

[corkyg]

... It will remain an important and viable technology.

http://www.huffingtonpost.com/2013/...re-going-extinct_n_2784385.html#slide=2168166

 

[Virgorising]

http://www.huffingtonpost.com/2013/...re-going-extinct_n_2784385.html#slide=2168166

Corky, I am an independent thinker in all things. It appears YOU don't use FAX technology. But, everyone I know does. And I know a lot of people.

One more once: of all the available technologies we have access to to send and receive data and documents, only FAX remains completely safe and confidential. That is a simple, vital fact. No encryption strategies will ever make a site, a server.... impervious to hacking.

End of story. I don't see what part of this is open to debate.

Just earlier, I heard on the radio, lowlifes stole first class mail from a storage box out on Long Island. So, even snail mail can be in harm's way.....it's a matter of assessing the risks re any form of transmission.

Truth is, it's stand alone/dedicated peripherals which are being replaced by multifunction. The profit margin for the latter is much higher than for the former. But again, the FAX element is present in all new multifunction peripherals.

No business will ever wanna be without the option/technology to FAX.. And, again, nor will anyone I know wanna be.

Addendum: clearly, there will always be the chance that someone at the receiving end of a FAX is felonious. And yet, FAXing is the only way to transmit confidential data government and municipal agencies permit, including the SS Administration.

Again, nothing transmitted online electronically can ever safe.

 

[corkyg]

>>> only FAX remains completely safe and confidential. That is a simple, vital fact. No encryption strategies will ever make a site, a server.... impervious to hacking. ... Again, nothing transmitted online electronically can ever safe.

I totally agree with you.

 

[Virgorising]

Just to report, I wrote down the S/N of this puppy and went online to the recall site, keyed it in and, Yay! Mine is OK, not part of the recall, so at least, in the rare times I get it out from the closet to use it, I will not be incinerated.

This truly is a splendidly engineered and made machine!!!

Well, once I finally got I hadda force the control panel open.

Plus, while I hadda run across the St. to Staples to get new, expensive ink cause I was in a hurry.....you can get good knock off carts for it for $7 including shipping on ebay. I get fab knock off carts for my formidable old workhorse HP printer there.

There are no bargains at Staples. NONE.

 

[Virgorising]

I totally agree with you.

You are more than welcome to come here any time U want to use this formidable, now fully functioning puppy.

And, U don even have to bring a horse. BUT.....it would be amazing if you did!()

We will find a way of getting him or her into the service elevator. We will have the guys remove the top escape panel, and the horse WILL have to stand on his or her hind legs. But, it's DOABLE.:biggrin: