Cant open any webpage

[jhh979s]

Just built a new computer and I need to download updates for it but cant open and websites. Tried with both Firefox and IE. I've checked the network settings and all looks good and I can ping websites with out any problems. Any suggestions?

 

[JackMDS]

Could be WinSock problem.

Try this process, http://www.ezlan.net/clean.html#refreshnet

 

[jhh979s]

Winsock did not work. I'm using XP Pro SP2, didnt mention that before.

 

[spidey07]

Try telneting to port 80 on a web page. If you get a blank screen you can reach port 80. - telnet www.google.com 80

If that works then layer4, TCP, is good. Make sure you don't have any proxy or autodetect proxy enabled. Wouldn't hurt to load up wireshark to see what is really going on and that you are making good requests to web pages and getting good responses back.

 

[JackMDS]

Post the a screen shot of ipconfig /all

 

[jhh979s]

ipconfig

I have know clue what the Teredo Tunneling thing is. Wasnt there last time I checked ipconfig.

Bit more information. Since I'm between service providers at my place I took the PC to my in-laws to connect to the internet. They have DSL service with a 2wire Gateway.

Where do I type in the telnet command? Never done that before.

 

[JackMDS]

IPconfig's ouptput seems to be OK.

Did you check Win XP SP2 firewall to make sure that there is the right exceptions and the browsers and ports are not blocked.

 

[jhh979s]

The firewall is turned off. Thinking abut reinstalling Xp at this point since I havent installed anything else yet.

 

[Fallen Kell]

jhh979s, can you ping a website name or only an IP address? If you can run "ping 4.4.4.1" and it responds, but "ping www.google.com" does not, well, that would be a DNS issue. Either your ISP's DNS server is not working, your settings for the network are not set to obtain DNS automatically, or your DNS server that you set manually is not working. Try using a OpenDNS server, either "208.67.222.222" or "208.67.220.220" should work (ping them, and if you can ping them successful, you can use them).

P.S. To use the above DNS server, click on Start->Control Panel->Network Connections->"Local Area Connection" and go to properties, click to highlight "Internet Protocol (TCP/IP)" and click the Properties button, and then click the "Use the following DNS server addresses:" and input the two address I posted above.