can't log into Google Account, can't recover password or anything, help?

QueBert

Lifer
Jan 6, 2002
22,931
1,129
126
I added my Gmail account to an old iPad and I suddenly couldn't log into my G account on my Android tablet or laptop. Tried to do recovery it wants to send the code to my phone, which is my Google #, which I can't access because I can't log in. other recovery method is to send an email, I apparently don't have a backup email address on file so it wants to send the recovery code to the Google account I can't log into. Thankfully, I can access it on the iPad, but I've been trying for a week and it keeps sending me an email every day saying I'm logged in so the request was canceled.

I changed nothing on the laptop or tablet, I'm sure at this point I need to contact Google but thought maybe somebody here would have an idea.
 

UsandThem

Elite Member
May 4, 2000
16,068
7,383
146
It sounds like you're going to need to contact Google support at this point since you mention all the secondary methods to verify who you are don't work / not configured.

I've never had to contact Google support before, so I don't know how good or responsive they are. Hopefully they are better than Twitter and don't take roughly 6 months to open the tech ticket.