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Can't load most sites from Cisco Valet "M" series home router?

Ichinisan

Lifer
Have any of you encountered similar issues?

I heard of several cases yesterday where people couldn't load most web sites, but they were able to load *some* specific web sites (like facebook.com). This affected *all* devices on the home network, even tablets and smartphones.

Ping comcast.com from a LAN device and it resolves a seemingly-valid IP, but can't load that web site.

Bypass the router and everything works great.

One person had a Cisco Valet model M10 router. Another had a model M20. 3 other cases I didn't deal with personally and can't confirm what router the affected homes had.

I'm convinced this was due to some kind of cloud service / feature of the router that was malfunctioning on the remote end. It wouldn't be the first time (newer Belkin routers, late last year). I haven't heard any reports of this issue today (yet).
 
I believe that Cisco home routers do send every URL you visit to their cloud servers, so maybe it's blocking access at that level.
 
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